Posted on Aug 21, 2015
A reminder letter is sent for every appointment at the VA; how many reminder letters are too many?
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I go to my mailbox and mixed in with the junk are several reminder letters from the VA. They get put in a pile and are rarely opened so I see this as a huge waste of money on paper and postage and a potential contributor for people who have hoarding problems, brain injuries without the ability to prioritize and those who let their mail pile up before they retrieve it. The letters are sent with a letter to help the VA save $ by keeping your appointments. Do you open your letters or let them pile up? Is this a waste of VA funds?
Posted in these groups: 
Healthcare
Healthcare
Posted >1 y ago
Responses: 16
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Definitely sounds like a waste on money to Maj Kim Patterson --- especially in this age of electronic communication.
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PO1 Tony Holland
Verans should be able to choose either snail mail or electronic means - SMS or email. I always check future appointments on the MyHealthyVet website. I would have missed some appointments if I didn't. Actually had cards arrive in the mail a week after the appointment once.
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Since i usually get a call 24 hours before the appointment --seems a real waste.
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SrA John Monette
i usually do not get a reminder call the day before. I usually get that call at least 5 days in advance of the appt.
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