Posted on Oct 17, 2020
After trying to work with the Scranton VA office to increase my service-connected disability, would I be better off doing everything online?
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I have been trying since January 2020 to arrange an appointment for an increase in my service connected back problems. I had an appointment on January 29th in the Scranton office and no one showed up for the interview. I rescheduled for March 25th and it was cancelled due to the pandemic. I finally got in touch with Beth from the American legion in august. She told me to get in touch with her on Sept 15th and we could schedule something then. I called got no response, I called 3 more times left messages and still no response.
Would I be better off doing everything on line. Just need to hear different opinions on what path I should take. I did discuss this with my doctor and he agreed I should try for the increase and wrote me a nexus letter.
Would I be better off doing everything on line. Just need to hear different opinions on what path I should take. I did discuss this with my doctor and he agreed I should try for the increase and wrote me a nexus letter.
Posted in these groups: 
Department of Veterans Affairs (VA)
Disability
Department of Veterans Affairs (VA) Disability
Posted 4 y ago
Responses: 8
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Suggest you discuss the issue with a counselor at your local chapter of the Disabled American Veterans (DAV) who are frequently colocated with your local VA office. That’s what I did, about ten years ago. Those folks were a huge help to me. There’s no charge for their services and they don’t receive compensation from anyone. You merely sign a letter designating them as your representative in all matters dealing with the VA.
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Did you do your intent to file to get the clock started on your claim?
That can be done online, over the phone or in person.
Once you've done your intent to file you have essentially 365 days to complete and submit your claim.
A VSO with access to the VA's system is the best option since everything is submitted electronically as opposed to via snail mail which can and sometimes does get lost.
That can be done online, over the phone or in person.
Once you've done your intent to file you have essentially 365 days to complete and submit your claim.
A VSO with access to the VA's system is the best option since everything is submitted electronically as opposed to via snail mail which can and sometimes does get lost.
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CPL James Howley
I already have a claim opened I’ve been told don’t file online, and go ahead and file on line this for me has been going on since January this year. It’s extremely frustrating to be told we will set you up with an appointment on such and such a Date and then never hear from them again, despite making multiple phone calls and leaving message. I’ve gotten a lot of good answers on this anyone have a phone # or e-mail address I could use to help me with this.
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You could try a VSO from another veterans organization. But you do have the option of completing everything yourself and see what happens. Can always go to a VSO to help with an appeal if need be if they do don’t rule in your favor.
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