Anyone else spent their morning wrestling with DTS rather than doing their actual job?

2015-04-30T10:07:07-04:00

I got an email from a member of my unit concerning DTS. I decide to pop in and check it out. Guess which SYSADMIN can't get into DTS either?

Response by SGT Curtis Earl made Apr 30 at 2015 10:07 AM

2015-04-30T10:07:38-04:00

*shakes fist at Army IT*

Response by MSgt Michael Durkee made Apr 30 at 2015 10:10 AM

2015-04-30T10:10:15-04:00

DTS is a pain at times to use based on my Organizations additional policies, but yes, there is that little caveat of being able to login to the system first :)

Response by SSG Private RallyPoint Member made Apr 30 at 2015 10:39 AM

2015-04-30T10:39:49-04:00

SGT Curtis Earl ,

What is the problem with the authorization? The Soldier cannot log in or something in the authorization that needs to be fixed?

I'm the go-to in my unit as I'm almost always the one that can get a DTS authorization to be approved first time go.

Response by SSG Private RallyPoint Member made Apr 30 at 2015 10:55 AM

2015-04-30T10:55:05-04:00

Here is a link for the latest "How to" guidance on utilizing DTS.

https://militarycac.com/files/DTS_SMART_BOOK.pdf

Although, it doesn't help with technical issues, it will assist the Soldier in getting DTS done the first time.

Response by 1SG Private RallyPoint Member made Apr 30 at 2015 11:04 AM

2015-04-30T11:04:48-04:00

I take full responsibility! Every time I log in the entire system crashes. My bad...

Response by TSgt Private RallyPoint Member made Apr 30 at 2015 1:47 PM

2015-04-30T13:47:10-04:00

DTS is the bane of my existence

Response by 1SG Steven Stankovich made Apr 30 at 2015 4:54 PM

2015-04-30T16:54:39-04:00

I'm a "Level 25" approver in my unit and I got stuff sitting in my cue that I cannot access. Our IT guys, who I consider the smartest guys on the planet, said that there was a system wide update that went out and when it did, MacAfee began blocking JAVA and the applications used to verify credentials to log in. It was a system issue and not a user issue. Now I'm not a smart man, and I did not sleep at a Holiday Express Inn last night either, but when my IT guys say that there isn't anything that they can do locally, I believe them. So we wait...

Response by SFC Private RallyPoint Member made May 1 at 2015 12:59 PM

2015-05-01T12:59:08-04:00

I like DTS once I can get in - easy to fill out (once you know what you're doing) and super-fast on getting my money to me. The issue right now is being able to log in, period. JAVA and Chrome aren't playing nice with each other, IE is being its usual pain, and Firefox for the moment is the only way I can get to DTS.
*also shaking fist at Army IT*