Are you in the Guard waiting for a bonus payment, or waiting to extend for a bonus?

2018-12-18T21:27:04-05:00

The Guard Incentive Management System (GIMS) has been down since 25 October due to server issues. The current time frame for GIMS to be restored is now the end of January, however, this time frame is just an estimate and may change as we get closer. The State Incentive Offices cannot look up any issues at this moment. Thus, they are unable to give updates pertaining to the status of any payments, terminations, ETPs, etc. As it stands, per NGB (attached memo) they cannot submit manual payments until GIMS is fully restored. The State Incentives Office is still processing incentive requests via manual addendum requests. If you have a SM that is wanting to extend for an incentive please contact your BN/BDE Retention NCO for assistance.

UPDATE:
GIMS came back online last week. Bear in mind that they are now 4.5 months behind on processing those tens of thousands of bonuses that were pending, so do not expect immediate results today.

Response by SGM Private RallyPoint Member made Dec 18 at 2018 9:30 PM

2018-12-18T21:30:31-05:00

I know it's not the answer that anyone wants to hear, but it's the answer that we have right now.

Response by CSM Charles Hayden made Dec 18 at 2018 9:31 PM

2018-12-18T21:31:30-05:00

Go Guard ? SGM Private RallyPoint Member Soldiers pay and bonus money has a hard time surviving the Guard’s system!

Response by SGT James LeFebvre made Dec 18 at 2018 9:32 PM

2018-12-18T21:32:28-05:00

Yikes, I'd hate to be working on those systems. Makes me wonder what the heck happened. For the SMs who were all wondering about their bonuses, well, they just found out why. And this is going to take quite a long while to resolve. Thanks for posting the info, I hope all who have been affected see this.

Response by CW2 Private RallyPoint Member made Jan 31 at 2019 10:19 AM

2019-01-31T10:19:02-05:00

Was just told the GIMS will be back up on 5 February. Let's hope it happens

Response by SPC Private RallyPoint Member made Feb 7 at 2019 7:44 PM

2019-02-07T19:44:13-05:00

Is there any update?

Response by CPT Alex C. made Mar 3 at 2019 8:24 PM

2019-03-03T20:24:15-05:00

SGM, thank you for posting this letter and question. I've been searching for any sort of discussion on the Student Loan Repayment Program (SLRP) in a public forum for over a year now. Aside from a short discussion I found on Reddit from well over a year ago, I'm glad I finally stumbled upon this post.

Payments to my loan servicer are supposed to take place yearly. My paperwork has been submitted every year to be entered into GIMS by my unit's Readiness NCO. Not one payment has yet been made. I've been serving in the National Guard for close to four years now. I've interacted with or written to my battalion's S1, to my elected state representatives, to the handling education counselor and anyone else in between who could provide answers for the delays over the past 16 months. Frustration over the delays is an understatement, as other SM's can attest to.

Response by Wendy Friend made Mar 4 at 2019 3:26 PM

2019-03-04T15:26:42-05:00

"The primary servers for GIMS were in a server room where the climate control failed. The backup servers were in that same room.
And that is why it was a catastrophic failure."
I work for an IT company and this is the stupidest thing I have ever heard! My son finished basic and AIT back in mid December and is still waiting! Can't get a job because he doesn't have a car, can't get a car because he doesn't have a job. Is this system up and running for sure and how much longer should he expect to wait? Any help/advice would be appreciated. His paperwork was submitted the weekend he got home from Basic/AIT. Does he need to resubmit??

Response by SGM Private RallyPoint Member made Mar 6 at 2019 8:58 AM

2019-03-06T08:58:40-05:00

GIMS came back online last week. Bear in mind that they are now 4.5 months behind on processing those tens of thousands of bonuses that were pending, so do not expect immediate results today.

Response by Wendy Friend made Mar 14 at 2019 1:48 PM

2019-03-14T13:48:09-04:00

This is ridiculous, any update??

Response by PV2 Private RallyPoint Member made Mar 22 at 2019 12:43 AM

2019-03-22T00:43:25-04:00

I receive my bonus on 4/1/2019, been a long time waiting considering I graduating ait on November 14th in 2018.

Response by SPC Private RallyPoint Member made Mar 29 at 2019 6:38 PM

2019-03-29T18:38:26-04:00

There must be some kind of time frame if it is back online? Like another 90days or is it a breach of contract if bonus isnt received?

Response by SPC Private RallyPoint Member made Apr 13 at 2019 11:02 PM

2019-04-13T23:02:06-04:00

Anyone else unit giving them the run around still? I was told the system is still down knowing what I’ve been seeing here it’s definitely up just a little frustrating when you’re told different things from different people

Response by SPC Private RallyPoint Member made Apr 16 at 2019 10:47 AM

2019-04-16T10:47:58-04:00

Does anyone know if there is point of contact out there maybe a number for the NGB finance office that someone could call just to get a status update on their incentive?

Response by PFC Private RallyPoint Member made Apr 18 at 2019 10:56 PM

2019-04-18T22:56:45-04:00

Any updates? My unit never has a definite answer to whats going on with the bonuses. My Readiness NCO says he has no way of finding out information on my bonus and no one seems to be able to help me out. Is there anyone I can call to figure this out myself?

Response by PFC Private RallyPoint Member made Apr 18 at 2019 11:02 PM

2019-04-18T23:02:17-04:00

Any updates? My readiness NCO claims he doesn't have access to any further information regarding my bonus. Is there anyone I can call myself to get an update on my status? Haven't been able to get any help on this and have been due mine for a while.

Response by SPC Private RallyPoint Member made Jul 26 at 2019 2:00 PM

2019-07-26T14:00:14-04:00

Has anyone successfully received their bonus? I re-enlisted aug of last year and it’s almost been a year since I haven’t received it. My unit NCO informed me back in April that it was at NGB level and I’m not sure what that means or how long it would take from there

Response by PFC Private RallyPoint Member made Jul 31 at 2019 2:40 PM

2019-07-31T14:40:08-04:00

So I left for OSUT just a few days prior to the system failing, and graduated in February and still no word on how long this is going to take. Per Squad leader (also waiting on bonus) coming from our RNCO.

What I got from the comments is that DOD regulations gives them 6 mo to process and then they have to put in a manual packet? August 15th is 6 mo for me so Im going to see if they'' work on my packet during drill next week

Response by SGT(P) Private RallyPoint Member made Nov 1 at 2019 2:35 PM

2019-11-01T14:35:09-04:00

Myself Feb 2019 due SLRP, nothing still. Another NCO in my unit, bonus around a month earlier for reup, still nothing. Nov 1 2019 currently.