Assignment Satisfaction Key Issues

2014-01-09T02:03:07-05:00

Is anyone else having problems getting the ASK page to work? For some reason every time we try to use it here in Baumholder we (myself and my Soldiers) get an error message, stating that ASK is having difficulties retrieving Our SSNs from AKO.

Response by 1SG Private RallyPoint Member made Dec 3 at 2013 7:14 AM

2013-12-03T07:14:37-05:00

<p>Go see your Re-Up guy, typically at BN, he can look it up on EDAS for you.  If he/she no longer has access, happened in my current unit, BDE can check.  If it is relatively soon it will definitely be there.</p><p> </p>

Response by 1SG Steven Stankovich made Jan 9 at 2014 2:30 AM

2014-01-09T02:30:00-05:00

Same issue here. Must be a "system" issue.

Response by SSG Private RallyPoint Member made Jan 9 at 2014 2:42 AM

2014-01-09T02:42:04-05:00

I haven't been able to hit ASK for atleast 3 or 4 weeks.

Response by SSG Robert Blum made Jan 9 at 2014 3:04 AM

2014-01-09T03:04:28-05:00

Sweet, at least we know we are not the only ones. Thank you MSG Stankovich, and SSG Polson.

Response by SSG Private RallyPoint Member made Jan 9 at 2014 5:51 AM

2014-01-09T05:51:35-05:00

I don't get the SSN Issue, but I do get a "system issue" notice. Seems to be a USAREUR thing?

Response by SFC Private RallyPoint Member made Feb 24 at 2014 10:59 AM

2014-02-24T10:59:55-05:00

Yes everyone is.

Response by 1SG Private RallyPoint Member made Feb 24 at 2014 11:10 AM

2014-02-24T11:10:42-05:00

Yes, we all are having the same issue. I have called branch though and had no problem connecting with them via that route.

Response by SFC Private RallyPoint Member made Feb 24 at 2014 11:37 AM

2014-02-24T11:37:42-05:00

Yep, haven't been able to get on ASK for over a month. I keep getting different errors from the website.

Response by SSG Private RallyPoint Member made Mar 4 at 2014 3:48 PM

2014-03-04T15:48:30-05:00

My ASK has worked just a few times since i started checking it a few times a week since October. Is there any information on how long the system is expected to be broke?

Response by SFC Private RallyPoint Member made Mar 4 at 2014 6:52 PM

2014-03-04T18:52:21-05:00

ask has not worked properly or at all in the past 2-3 weeks, either thru ako or going directly there

Response by SSG Robert Blum made Mar 7 at 2014 2:32 AM

2014-03-07T02:32:32-05:00

Big issue, Army wide. If your on assignment you can some times get in to the PDL application and see your report date. Some times...

Response by SSG Private RallyPoint Member made Mar 7 at 2014 8:50 PM

2014-03-07T20:50:55-05:00

Yes, Its everywhere, it just came back up, As of today its 100%

Response by SSG Zachery Mitchell made Mar 23 at 2014 7:57 AM

2014-03-23T07:57:36-04:00

They have had a lot of system issues the last couple months. The last week or so it seems to have been working better.

Response by SFC Timothy Riser made Apr 3 at 2014 6:10 PM

2014-04-03T18:10:18-04:00

I am having the same issue, it is on my ERB and on the PDL tab, I just got my levy packet completed so honestly don't care if ASK is up and running or not.

Response by 1SG Private RallyPoint Member made May 10 at 2014 3:34 PM

2014-05-10T15:34:14-04:00

I'm sure you received your answer by now, but if not, then go to your S1. Any S1 worth their salt has access to EDAS. In EDAS they can go to the PE screen, enter your SSN, go to page 7 and BAM! your report date will be listed right there.