Assignment Satisfaction Key Issues

SSG Robert Blum — Thu, 09 Jan 2014 02:03:07 -0500

Is anyone else having problems getting the ASK page to work? For some reason every time we try to use it here in Baumholder we (myself and my Soldiers) get an error message, stating that ASK is having difficulties retrieving Our SSNs from AKO.

Response by 1SG Private RallyPoint Member made Dec 3 at 2013 7:14 AM

1SG Private RallyPoint Member — Tue, 03 Dec 2013 07:14:37 -0500

<p>Go see your Re-Up guy, typically at BN, he can look it up on EDAS for you.  If he/she no longer has access, happened in my current unit, BDE can check.  If it is relatively soon it will definitely be there.</p><p> </p>

Response by 1SG Steven Stankovich made Jan 9 at 2014 2:30 AM

1SG Steven Stankovich — Thu, 09 Jan 2014 02:30:00 -0500

Same issue here. Must be a "system" issue.

Response by SSG Private RallyPoint Member made Jan 9 at 2014 2:42 AM

SSG Private RallyPoint Member — Thu, 09 Jan 2014 02:42:04 -0500

I haven't been able to hit ASK for atleast 3 or 4 weeks.

Response by SSG Robert Blum made Jan 9 at 2014 3:04 AM

SSG Robert Blum — Thu, 09 Jan 2014 03:04:28 -0500

Sweet, at least we know we are not the only ones. Thank you MSG Stankovich, and SSG Polson.

Response by SSG Private RallyPoint Member made Jan 9 at 2014 5:51 AM

SSG Private RallyPoint Member — Thu, 09 Jan 2014 05:51:35 -0500

I don't get the SSN Issue, but I do get a "system issue" notice. Seems to be a USAREUR thing?

Response by SFC Private RallyPoint Member made Feb 24 at 2014 10:59 AM

SFC Private RallyPoint Member — Mon, 24 Feb 2014 10:59:55 -0500

Yes everyone is.

Response by 1SG Private RallyPoint Member made Feb 24 at 2014 11:10 AM

1SG Private RallyPoint Member — Mon, 24 Feb 2014 11:10:42 -0500

Yes, we all are having the same issue. I have called branch though and had no problem connecting with them via that route.

Response by SFC Private RallyPoint Member made Feb 24 at 2014 11:37 AM

SFC Private RallyPoint Member — Mon, 24 Feb 2014 11:37:42 -0500

Yep, haven't been able to get on ASK for over a month. I keep getting different errors from the website.

Response by SSG Private RallyPoint Member made Mar 4 at 2014 3:48 PM

SSG Private RallyPoint Member — Tue, 04 Mar 2014 15:48:30 -0500

My ASK has worked just a few times since i started checking it a few times a week since October. Is there any information on how long the system is expected to be broke?

Response by SFC Private RallyPoint Member made Mar 4 at 2014 6:52 PM

SFC Private RallyPoint Member — Tue, 04 Mar 2014 18:52:21 -0500

ask has not worked properly or at all in the past 2-3 weeks, either thru ako or going directly there

Response by SSG Robert Blum made Mar 7 at 2014 2:32 AM

SSG Robert Blum — Fri, 07 Mar 2014 02:32:32 -0500

Big issue, Army wide. If your on assignment you can some times get in to the PDL application and see your report date. Some times...

Response by SSG Private RallyPoint Member made Mar 7 at 2014 8:50 PM

SSG Private RallyPoint Member — Fri, 07 Mar 2014 20:50:55 -0500

Yes, Its everywhere, it just came back up, As of today its 100%

Response by SSG Zachery Mitchell made Mar 23 at 2014 7:57 AM

SSG Zachery Mitchell — Sun, 23 Mar 2014 07:57:36 -0400

They have had a lot of system issues the last couple months. The last week or so it seems to have been working better.

Response by SFC Timothy Riser made Apr 3 at 2014 6:10 PM

SFC Timothy Riser — Thu, 03 Apr 2014 18:10:18 -0400

I am having the same issue, it is on my ERB and on the PDL tab, I just got my levy packet completed so honestly don't care if ASK is up and running or not.

Response by 1SG Private RallyPoint Member made May 10 at 2014 3:34 PM

1SG Private RallyPoint Member — Sat, 10 May 2014 15:34:14 -0400

I'm sure you received your answer by now, but if not, then go to your S1. Any S1 worth their salt has access to EDAS. In EDAS they can go to the PE screen, enter your SSN, go to page 7 and BAM! your report date will be listed right there.