Posted on Mar 21, 2017
Do you feel that most VA doctors give you the best care or service possible from both a customer service and patient stand point?
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I went to a new VA PCM appointment after 2 years of waiting on a wait list to get in to my local CBOC. In that appointment I have never felt so disappointed and disrespected in my life. At one point I had him un-validate my disabilities and tell me just to get over my PTS issues. Reminded me of that suck it up and take an Ibuprofen mentality. Anyone else have this type of experience?
Posted >1 y ago
Responses: 9
Every VA-assigned primary care doctor or PA that I have ever had has been the nicest, most honest, and most cooperative that I could hope to have. That has been the case at four different VAMCs in four different states.
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SCPO (Join to see)
All the bad dope I read and hear about the VA...I find it hard to accept that there are two VA systems, but there must be if so many guys have had so many nightmares with their VA, and I have not. I know no other way to explain it.
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PVT Mark Brown
SCPO Donnie Bowerman: Same here Senior. In fact I had to have surgery just a few months after discharge. This was the VA in Tucson and they took very good care of me. I had developed a tumor on my tail-bone. I am sure this was agent orange related. I only wonder why this was not notice on my ETS physical??
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SCPO (Join to see)
I'm not suggesting anyone in particular, but I admit that I have seen my share of people complaining at our mutually-shared VAMC. Are all their complaints justified? I can't begin to know. But I have set back and watched them complain, IMHO, just to hear themselves rant!!! Of that, I am sure.
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I am totally pleased with the VAMC here. I have been going there for over 10 years now and it has worked out well not to mention saving me a ton of money in medical insurance premiums and co-pays. My only complaint, and it is rather a big one, to me at least. When first went to Mental Health at the VA the doctor - MD, PhD, diagnosed PTSD and his solution was a suitcase full of drugs, most of which I stopped taking almost right away. Others I have taken until just about a year ago. The truth of the matter is that I feel 1000% better without all the dope. I have been doing other things in place of drugs. On the other hand, a few years back I in a severe motorcycle accident and I am very pleased with the emergency care at the VA. I had several broken bone, TBI, internal bleeding and I don't know what else. Only complaint there was that the EMT wanted to call Life Flight to transport me but I have heard the warning every time I call the VA "Please be aware the VA may not pay for 911 services." I could just see myself with a $3000 helicopter ride (they used to be free almost every day.) I am on VA disability so my co-pays are all waived. In our area (Sacramento/Roseville) we have to VA facilities, the main VAMC and a satellite facility. The smaller facility has fewer services but MUCH better service as for a getting appts, refills, etc. Plus it is nice and quite and usually not real busy. But, I have been blessed with pretty good health, just have had a lot of injuries from doing crazy stuff but I had fun doing it.
Anyway, that's my story and I'm stickin to it.
Anyway, that's my story and I'm stickin to it.
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First, I am amazed you had the patience to wait 2 years! I am retired ARMY and also worked for the VA for awhile. Your care results will rest with the hospital management. Every VA will differ for this reason. I wish you the best and keep watching for news from the new Trump VA Director about the civilian care option.........:)
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