Has anyone figured out why the web.mail for DOD emails has shut down or know how to access the website?
https://www.rallypoint.com/answers/has-anyone-figured-out-why-the-web-mail-for-dod-emails-has-shut-down-or-know-how-to-access-the-website
<div class="images-v2-count-0"></div>Has anyone figured out why the web.mail for DOD emails has shut down or know how to access the website?<br /><br />When I go through AKO's section for DOD email and use the email login, I am sent to a page that says "Your session could not be established" followed by a session reference number.<br /><br />If anyone has any updates or references for me to check, that would be great.<br />ThanksTue, 25 Feb 2020 07:52:07 -0500Has anyone figured out why the web.mail for DOD emails has shut down or know how to access the website?
https://www.rallypoint.com/answers/has-anyone-figured-out-why-the-web-mail-for-dod-emails-has-shut-down-or-know-how-to-access-the-website
<div class="images-v2-count-0"></div>Has anyone figured out why the web.mail for DOD emails has shut down or know how to access the website?<br /><br />When I go through AKO's section for DOD email and use the email login, I am sent to a page that says "Your session could not be established" followed by a session reference number.<br /><br />If anyone has any updates or references for me to check, that would be great.<br />ThanksSGT(P) Christopher PooleTue, 25 Feb 2020 07:52:07 -05002020-02-25T07:52:07-05:00Response by MSG Gary Eckert made Feb 25 at 2020 8:07 AM
https://www.rallypoint.com/answers/has-anyone-figured-out-why-the-web-mail-for-dod-emails-has-shut-down-or-know-how-to-access-the-website?n=5597874&urlhash=5597874
<div class="images-v2-count-0"></div>Have you tried logging on with you PIV certificate rather than your email certificate? Most Enterprise email accounts have been transitioned to PIV.MSG Gary EckertTue, 25 Feb 2020 08:07:55 -05002020-02-25T08:07:55-05:00Response by MSG Private RallyPoint Member made Feb 25 at 2020 9:40 AM
https://www.rallypoint.com/answers/has-anyone-figured-out-why-the-web-mail-for-dod-emails-has-shut-down-or-know-how-to-access-the-website?n=5598085&urlhash=5598085
<div class="images-v2-count-0"></div>You need to update your PIV certs and choose the AUTHENTICATION option for credentials/certsMSG Private RallyPoint MemberTue, 25 Feb 2020 09:40:41 -05002020-02-25T09:40:41-05:00Response by MSG Private RallyPoint Member made Feb 25 at 2020 10:13 AM
https://www.rallypoint.com/answers/has-anyone-figured-out-why-the-web-mail-for-dod-emails-has-shut-down-or-know-how-to-access-the-website?n=5598211&urlhash=5598211
<div class="images-v2-count-0"></div><a class="dark-link bold-link" role="profile-hover" data-qtip-container="body" data-id="1649821" data-source-page-controller="question_response_contents" href="/profiles/1649821-sgt-christopher-poole">SGT(P) Christopher Poole</a>, take a look below (or above...depending on where this one falls in at) for the conversation with SFC James J. Palmer IV aka "JP4" and I. I posted some links that may very well help your situation.MSG Private RallyPoint MemberTue, 25 Feb 2020 10:13:34 -05002020-02-25T10:13:34-05:002020-02-25T07:52:07-05:00