Has anyone used the " White house VA complaint line?

SPC Ray Blaylock — Fri, 27 Mar 2020 07:34:11 -0400

I called it the other day to Complain about being belittled by my PCP at the VA. i was Told and i quote " If you cant lose weight on your own, Ill encourage you by tapering you Off all your Narcotics "( Lortab and Xanax) . Followed by the comment " I am not a drug dealer, And I wont be Your drug dealer" This was very belittling to me and condescending . Not sure if calling the Complaint line will do any good or not. Any one have any Ideals? I have complained to the Local Patient advocate which did no good and have tried to get a appointment with Chief of staff at local VA. Which with everything going on i have not been successful at all.

Response by Sgt Private RallyPoint Member made Mar 27 at 2020 11:52 AM

Sgt Private RallyPoint Member — Fri, 27 Mar 2020 11:52:43 -0400

I would drop it, and I am not sure why this warrants a RallyPoint post. The VA and our country have enough to contend with now and in the future.

Response by SGT Chris Padgett made Mar 29 at 2020 2:56 PM

SGT Chris Padgett — Sun, 29 Mar 2020 14:56:57 -0400

Without knowing your full story, I have to question what losing weight and curbing pain meds have to do with one another.
There certainly seems to be a ethical issue if what you're saying is the case.
I would go ahead and use the VA's compliant process. To include the White House complaint line. In addition, you also have the right to make a complaint via the state medical board.
At the very least, I would request to change PCP's or even CBOC's if that's an option.

Response by SGT Michael Hearn made Mar 29 at 2020 11:59 PM

SGT Michael Hearn — Sun, 29 Mar 2020 23:59:33 -0400

Hello, fellow veterans, I saw this post and it does raise many questions.
Like under normal circumstances the VA is seriously lacking in proficiency.
My primary care doctor canceled my appointment to go on vacation, My dentist
scheduled my appointments so far apart and does little when I do they do the bare minimum to justify their paychecks, in turn, they are letting my teeth rot out. My dentures no longer fit right.
What the Hell are we the veterans paying these people for? I wrote a blank check to the Government when I was 18 years old with my life and was promised if I made it home Medical care would be provided. I am 100%SC and have been for 24 years. The VA needs to spend more on veteran patient
care than on million-dollar paintings on the walls of the VA clinics. More timely appointments and results that benefit the veteran.