How can someone fix the DTS error code Missing SDN?

2021-04-03T10:47:38-04:00

DTS keep rejecting my voucher. S3 don’t even know why. Error code is missing SDN but they don’t know how to fix it. Is anyone know how to fix that issue?

Response by SGM Jeff Mccloud made Apr 3 at 2021 11:43 AM

2021-04-03T11:43:53-04:00

There are over a dozen error codes referring to Standard Document Number (SDN).
We'll need a little more information:

Is this an authorization to start a trip or a voucher for a completed trip?

What is the Error Code number? (3 digits) and complete error text?

Response by COL Private RallyPoint Member made Apr 3 at 2021 2:24 PM

2021-04-03T14:24:12-04:00

Have you tried to create a new voucher? Is the LOA correct? Restarts always fix my DTS issues. Good luck LT

Response by CPT Private RallyPoint Member made Apr 4 at 2021 1:16 AM

2021-04-04T01:16:54-04:00

Did you build the voucher from a voucher that was approved? Also, are you submitting a voucher that crossed an FY?