How can someone fix the DTS error code Missing SDN?

2021-04-03T10:47:38-04:00

DTS keep rejecting my voucher. S3 don’t even know why. Error code is missing SDN but they don’t know how to fix it. Is anyone know how to fix that issue?

Response by MAJ Ken Landgren made Apr 3 at 2021 11:35 AM

2021-04-03T11:35:25-04:00

Have the S-3 call [login to see] or [login to see] . Tell the effers to keep the phone number for future DTS problem solving. Do you do your own input into DTS?

I am somewhat familiar with DTS but the scope of the problem is beyond my knowledge:

Error 084 occurs because of one or more of the following conditioned: (1) The standard document number (SDN) in the transaction received in the STARS user defined file XML from DTS/GEX contained a space or special character in any of its fifteen positions; (2) the document FY (SDN positions 7-8) was not numeric; or(3) the document serial number (SDN positions 11-15) was not equal to positions 2-6 of the DTS trip record number (TRN), which was provided in the PAA field in the STARS XML transaction.

Response by SGM Private RallyPoint Member made Apr 3 at 2021 11:43 AM

2021-04-03T11:43:53-04:00

There are over a dozen error codes referring to Standard Document Number (SDN).
We'll need a little more information:

Is this an authorization to start a trip or a voucher for a completed trip?

What is the Error Code number? (3 digits) and complete error text?

Response by COL Private RallyPoint Member made Apr 3 at 2021 2:24 PM

2021-04-03T14:24:12-04:00

Have you tried to create a new voucher? Is the LOA correct? Restarts always fix my DTS issues. Good luck LT

Response by CPT Private RallyPoint Member made Apr 4 at 2021 1:16 AM

2021-04-04T01:16:54-04:00

Did you build the voucher from a voucher that was approved? Also, are you submitting a voucher that crossed an FY?