How can someone fix the DTS error code Missing SDN?

2LT Private RallyPoint Member — Sat, 03 Apr 2021 10:47:38 -0400

DTS keep rejecting my voucher. S3 don’t even know why. Error code is missing SDN but they don’t know how to fix it. Is anyone know how to fix that issue?

Response by SGM Jeff Mccloud made Apr 3 at 2021 11:43 AM

SGM Jeff Mccloud — Sat, 03 Apr 2021 11:43:53 -0400

There are over a dozen error codes referring to Standard Document Number (SDN).
We'll need a little more information:

Is this an authorization to start a trip or a voucher for a completed trip?

What is the Error Code number? (3 digits) and complete error text?

Response by COL Private RallyPoint Member made Apr 3 at 2021 2:24 PM

COL Private RallyPoint Member — Sat, 03 Apr 2021 14:24:12 -0400

Have you tried to create a new voucher? Is the LOA correct? Restarts always fix my DTS issues. Good luck LT

Response by CPT Private RallyPoint Member made Apr 4 at 2021 1:16 AM

CPT Private RallyPoint Member — Sun, 04 Apr 2021 01:16:54 -0400

Did you build the voucher from a voucher that was approved? Also, are you submitting a voucher that crossed an FY?