How long after submitting a pay inquiry does it take for DFAS to deposit back pay?

SPC Private RallyPoint Member — Mon, 22 Apr 2019 12:54:03 -0400

I have been entitled to the with dependent rate BAH for the last 16 months since my son was born, but have only been receiving the without dependent (as I was pregnant). This is pay I am owed. I was just wondering if after this form makes it to finance, and all the paperwork on my side is good, how long does it normally take for me to get my money back? TIA

Response by MAJ Ken Landgren made Apr 22 at 2019 1:10 PM

MAJ Ken Landgren — Mon, 22 Apr 2019 13:10:10 -0400

My gut feeling is 2 weeks. Go to Finance to get the straight story.

Response by LTC Private RallyPoint Member made Apr 22 at 2019 1:43 PM

LTC Private RallyPoint Member — Mon, 22 Apr 2019 13:43:29 -0400

Your S1 shop has an issue. 16 months is IG phone call time.

Response by CSM Darieus ZaGara made Apr 22 at 2019 3:27 PM

CSM Darieus ZaGara — Mon, 22 Apr 2019 15:27:46 -0400

Did you wait 16 months to submit or did you submit immediately. If you waited, one maybe two pay periods. If you submitted immediately and did not check until now shame on you, contact the 1SG immediately for support. Thank you for your service.

Response by SGT Private RallyPoint Member made Apr 22 at 2019 3:48 PM

SGT Private RallyPoint Member — Mon, 22 Apr 2019 15:48:02 -0400

If it's been more then 2 weeks, then your s1 is not doing its job. If I was you, I would go to DMPO and go straight to the source. Also, I would call dfas to see if it's even been submitted to them, and if so, then your just waiting on them.

Response by SGM Private RallyPoint Member made Apr 22 at 2019 9:16 PM

SGM Private RallyPoint Member — Mon, 22 Apr 2019 21:16:42 -0400

I had a pay problem on active duty. I did not go through S1, I just went straight to finance. The six month delay I dealt with was the people in finance not doing their job with the pay inquiries and supporting documents I dropped off every month for six months.
When I finally called DFAS, the guy had my problem fixed in 15 minutes and showed up on the next LES.
So the answer is it takes 15 minutes when someone does their job.

Response by SFC Private RallyPoint Member made Apr 23 at 2019 3:51 AM

SFC Private RallyPoint Member — Tue, 23 Apr 2019 03:51:49 -0400

Most finance issues are settled within about a month. That's assuming everything on your side is good and there are no other factors such as you being married to another service member.

Response by LTC Ray B. (Ret) made Apr 23 at 2019 3:39 PM

LTC Ray B. (Ret) — Tue, 23 Apr 2019 15:39:31 -0400

You should have received it within 30 days. You need to follow up