How to change citizenship status? How to log in to DTS?

2018-10-29T17:49:05-04:00

Hi,
I have recently gained US Citizenship but my record still shows me as citizen of India. I have updated my unit but they said they don't know how to update it in system. Can somebody please tell me whom to contact to update it? Also, I was trying to log in to DTS to get reimbursed for my travel expenses. This is the first time I would be logging in but I am getting error "SSN is not valid for self-registration". I am assuming it is because of my citizenship status but not sure. Can somebody help me with this?
Thank you in advance.
Best Regards,
SPC Gill

Response by SrA John Monette made Oct 29 at 2018 6:32 PM

2018-10-29T18:32:25-04:00

how recent was your citizenship granted? I would start with Citizenship and Immigration Services, specifically the person who handled your case. I imagine it might take some time to get all your information, including SSN, into the systems.

Response by MSG Private RallyPoint Member made Oct 29 at 2018 8:24 PM

2018-10-29T20:24:36-04:00

As I see you are in the Reserves, does your area have an RPAC (Reserve Personnel Actions Center)? If your unit does not know how to change it, the people at RPAC will be your best bet for a place to start.

Response by LTC Jason Mackay made Oct 29 at 2018 9:14 PM

2018-10-29T21:14:50-04:00

Did You start travel with a DTS authorization? DTS and citizenship have nothing to do with each other.

Response by SFC Ralph E Kelley made Oct 30 at 2018 4:00 PM

2018-10-30T16:00:10-04:00

Really - they don't know how to update their system? Amazing the lack of competence displayed in your S1 office.
Have you bounced it off the S1 MSG ? I bet he knows the answer and shortly after you talk to him, everyone on the staff will know 'How-To'.

Response by SGM Private RallyPoint Member made Oct 31 at 2018 11:17 AM

2018-10-31T11:17:10-04:00

Your Certificate of Naturalization needs to be in your iPERMS. You provide that to your unit, or your BN or BDE S1. Your BN or BDE S1 then updates your citizenship status in eMILPO.
If DTS is directing you to self-registration, then you do not have a DTS account or you are locked out of your DTS account.
Or you need to add an "R" after your SSN in the block, if that doesn't work, then if your unit AGR can open your DTS account, then they need to request that the ODTA (at BDE level) to "reset" your account so you can log into it.