https://www.rallypoint.com/answers/i-did-an-extension-and-it-didn-t-show-in-the-system-2-months-later-shows-i-ets-d-and-now-have-lost-benefits-any-solutions <div class="images-v2-count-0"></div>In January, I did a 2-year extension with the Texas Army National Guard. In March, after my old ETS date, I found out that I had lost Tricare and all my benefits as it shows that I ETS&#39;d in DEERS. I contacted my Readiness NCO/Career Counselor and she explained to me that the TXARNG is switching from SIDPERS to IPPS-A and that my contract never made it into DEERS due to the information being transferred, but my State J-1 had received it. I was directed to call NGB-DEERS Project Office, however, they seem to have closed due to the COVID-19 mania. And the DEERS Help Desk Civillians are no help as they direct me back to the NGB project office. Are there any possible solutions to this issue? I have lost TRICARE Reserve Select &amp; Dental, as well as my Life Insurance, and I am unable to be mobilized when the time comes. Any help would be greatly appreciated! Fri, 27 Mar 2020 00:13:14 -0400 https://www.rallypoint.com/answers/i-did-an-extension-and-it-didn-t-show-in-the-system-2-months-later-shows-i-ets-d-and-now-have-lost-benefits-any-solutions <div class="images-v2-count-0"></div>In January, I did a 2-year extension with the Texas Army National Guard. In March, after my old ETS date, I found out that I had lost Tricare and all my benefits as it shows that I ETS&#39;d in DEERS. I contacted my Readiness NCO/Career Counselor and she explained to me that the TXARNG is switching from SIDPERS to IPPS-A and that my contract never made it into DEERS due to the information being transferred, but my State J-1 had received it. I was directed to call NGB-DEERS Project Office, however, they seem to have closed due to the COVID-19 mania. And the DEERS Help Desk Civillians are no help as they direct me back to the NGB project office. Are there any possible solutions to this issue? I have lost TRICARE Reserve Select &amp; Dental, as well as my Life Insurance, and I am unable to be mobilized when the time comes. Any help would be greatly appreciated! SPC Private RallyPoint Member Fri, 27 Mar 2020 00:13:14 -0400 2020-03-27T00:13:14-04:00 https://www.rallypoint.com/answers/i-did-an-extension-and-it-didn-t-show-in-the-system-2-months-later-shows-i-ets-d-and-now-have-lost-benefits-any-solutions?n=5706675&urlhash=5706675 <div class="images-v2-count-0"></div>First things first, contact your retention NCO and get a copy of your extension paperwork. Make sure it is the signed copy. Next, go to your readiness NCO with said paperwork. If your readiness NCO can’t help, go to your 1SG with the afformentioned paperwork, next commander, and so on and so fourth until somebody can fix this mess you’re in <a class="dark-link bold-link" role="profile-hover" data-qtip-container="body" data-id="198196" data-source-page-controller="question_response_contents" href="/profiles/198196-68s-preventive-medicine-specialist">MSG Private RallyPoint Member</a> SSG Private RallyPoint Member Fri, 27 Mar 2020 00:49:46 -0400 2020-03-27T00:49:46-04:00 https://www.rallypoint.com/answers/i-did-an-extension-and-it-didn-t-show-in-the-system-2-months-later-shows-i-ets-d-and-now-have-lost-benefits-any-solutions?n=5707233&urlhash=5707233 <div class="images-v2-count-0"></div>I experienced something similar once, due to a different clerical error in my contract I ETS&#39;d on paper during an AT period. The good news is that this can be fixed. The bad news is that it can be a long process, I believe it was two-months before I received my back pay. SSG Private RallyPoint Member Fri, 27 Mar 2020 07:55:10 -0400 2020-03-27T07:55:10-04:00 https://www.rallypoint.com/answers/i-did-an-extension-and-it-didn-t-show-in-the-system-2-months-later-shows-i-ets-d-and-now-have-lost-benefits-any-solutions?n=5707713&urlhash=5707713 <div class="images-v2-count-0"></div>Contact your retention NCO and show him/her a copy of your contract. MAJ Javier Rivera Fri, 27 Mar 2020 10:04:55 -0400 2020-03-27T10:04:55-04:00 2020-03-27T00:13:14-04:00