If you need to add additional documents DFAS has requested, do you need to open up a new ticket? https://www.rallypoint.com/answers/if-you-need-to-add-additional-documents-dfas-has-requested-do-you-need-to-open-up-a-new-ticket <div class="images-v2-count-0"></div>If you need to add additional documents dfas asked for, do you need to open up a new ticket? and fill out and re attach everything like the first time? or can you just send it with the files that they asked for? Thu, 12 Nov 2020 19:40:49 -0500 If you need to add additional documents DFAS has requested, do you need to open up a new ticket? https://www.rallypoint.com/answers/if-you-need-to-add-additional-documents-dfas-has-requested-do-you-need-to-open-up-a-new-ticket <div class="images-v2-count-0"></div>If you need to add additional documents dfas asked for, do you need to open up a new ticket? and fill out and re attach everything like the first time? or can you just send it with the files that they asked for? SPC Private RallyPoint Member Thu, 12 Nov 2020 19:40:49 -0500 2020-11-12T19:40:49-05:00 Response by CPT Aaron Kletzing made Nov 12 at 2020 9:34 PM https://www.rallypoint.com/answers/if-you-need-to-add-additional-documents-dfas-has-requested-do-you-need-to-open-up-a-new-ticket?n=6493927&urlhash=6493927 <div class="images-v2-count-0"></div>SFC James J. Palmer IV aka &quot;JP4&quot; -- any advice on this one? CPT Aaron Kletzing Thu, 12 Nov 2020 21:34:03 -0500 2020-11-12T21:34:03-05:00 Response by CPT Aaron Kletzing made Nov 12 at 2020 11:09 PM https://www.rallypoint.com/answers/if-you-need-to-add-additional-documents-dfas-has-requested-do-you-need-to-open-up-a-new-ticket?n=6494122&urlhash=6494122 <div class="images-v2-count-0"></div>Look at me still asking NCOs the answers to questions, still years after getting out of the Army ;-) <br /><br />Gotta love the NCOs...they always seem to know the answers! CPT Aaron Kletzing Thu, 12 Nov 2020 23:09:12 -0500 2020-11-12T23:09:12-05:00 Response by LTC Jason Mackay made Nov 12 at 2020 11:16 PM https://www.rallypoint.com/answers/if-you-need-to-add-additional-documents-dfas-has-requested-do-you-need-to-open-up-a-new-ticket?n=6494139&urlhash=6494139 <div class="images-v2-count-0"></div>I am really, really hoping someone told you to keep a complete copy of the whole packet before you sent it in. This may be a surprise but sometimes things get lost. LTC Jason Mackay Thu, 12 Nov 2020 23:16:50 -0500 2020-11-12T23:16:50-05:00 2020-11-12T19:40:49-05:00