Is anyone having issues with accessing the VPN, Teams, Outlook, after getting a new CAC?

SGT(P) Private RallyPoint Member — Tue, 12 Dec 2023 10:01:00 -0500

I verified all of my certs and went through the recovery process but still having issues.

Response by SSgt Christophe Murphy made Dec 12 at 2023 11:22 AM

SSgt Christophe Murphy — Tue, 12 Dec 2023 11:22:30 -0500

Did you clear off the old certificates from your old card from your computer?

Response by SFC Private RallyPoint Member made Dec 12 at 2023 1:22 PM

SFC Private RallyPoint Member — Tue, 12 Dec 2023 13:22:48 -0500

Did you go talk to your S6? I had an issue when I got a new CAC in July I couldn't get my digital signature to pull up even at work. It just said "no card found" and the 6 installed something that fixed it. I can't remember what. I had issues before that even on the VPN when I worked from home and since they installed whatever they did, I have no issues if I have to work from home when my kid is sick or something.

Response by CPT Private RallyPoint Member made Dec 12 at 2023 10:27 PM

CPT Private RallyPoint Member — Tue, 12 Dec 2023 22:27:25 -0500

For CAC related issues on non-Government computer's I always refer to:
https://militarycac.com/

Common Access Card (CAC) Information for home use

MilitaryCAC provides CAC installation assistance; Find information regarding the Department of Defense Common Access Card (CAC)

Response by SGT Private RallyPoint Member made Mar 16 at 2024 7:57 PM

SGT Private RallyPoint Member — Sat, 16 Mar 2024 19:57:49 -0400

I had the same problem, especially with VPN access, after updating my credentials. It was really frustrating because everything seemed fine with my certs, and I went through the whole recovery process, but nothing worked. I tried all sorts of troubleshooting, thinking it might be an issue with the new certs not being properly recognized. What finally helped me get around the issue wasn't another round of certificate recovery but switching to a proxy for my connections. I found a Netherlands proxy list online and decided to give "HollandProxy" a try. Switching to this proxy surprisingly resolved my access issues to VPN, Teams, and Outlook. It felt like a workaround, but it got me back on track with my work without further hiccups. You can see the list here: https://cyber-gateway.net/get-proxy/proxy-by-country.

Proxy

View cyber-gateway.net offer: fast and stable datacenter IPv4 proxies with HTTP/SOCKS support. Buy now for affordable price! Proxy list for your choice, different geo locations.