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So, we are in the brave new world of ESS for OERs. <div>I seem to have multiple issues with the system when coming from a non-.mil computer. (IE 10 on one, IE 11 on the other, both CAC enabled with ActiveClient and my certs installed)</div><div><br></div><div>I like the idea, and want it to work. It is - in theory - a big improvement over the AKO wizard or mailing the XDFLs all over. </div><div><br></div><div>Issues: </div><div>1. Wherever there is a spot to click for a digital signature, I get a grey box with an hourglass - can't click to sign.</div><div>2. Often, when I click a button to perform an action, I get an "application error -return to home" (or words to that effect) error. I don't know the state of the attempted action. Example. From my support form, I clicked the "create OER" button, got the error message, returned to home. An OER was created. But I can't see it until Rater and SR Rater sign. So I have no idea if the data got there correctly or not.</div><div>3. I'm sure there are others..</div><div><br></div><div>Right now, my OER is the only one I'm dealing with, but I am going to have several that I rate/SR rate in the next month and really don't want it to be a cluster. </div><div><br></div><div>What are other people's experiences? Especially people who don't sit at a .mil computer all day? </div>
OER
Evaluations
Training
Posted 10 y ago
Responses: 5
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If you enjoy this new system wait until you have to deal with the new FLIPL system. It's a hoot. EES, just like any other system the Army puts out initially, is heavily flawed. Not a lot of betta testing going on prior to full release...at least not to the level you'd see in every other major system that is tested for computers. Those of us with large profile pools have been slogging it out with this system since well before its birth. We've created work-arounds for the horrible non-spell checked boxes that you have to fill in that can't be any longer than 4 or 5 lines, etc. We've created word and adobe sheets that have the correct font and sizing to capture it and spell check it to allow for a copy and paste, etc. It's not a good system yet, but when it gets the kinks worked out, it will be.
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COL Vincent Stoneking
Oh my, I never thought to account for fonts and sizing.... That may explain some of my copy & paste adventures....
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OK! Solved! <div><br></div><div>For the good of those who have yet to experience it....<div>In order to sign documents in the new ESS system, you NEED to have the proper version of ActivClient installed for your computer.</div><div><br></div><div>Modern versions of Microsoft operating systems don't actually require it to read CAC cards, log into OWA/AKO, etc, or to sign XDFL documents. However it needs to be loaded because of whatever IE add-in/extension it comes with that the ESS site requires for in-browser signing. </div></div><div><br></div><div>Feel a bit silly that it was this simple...Hopefully someone else can learn from my pain.</div>
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SGT(P) (Join to see)
Sir,
What place did you go for the ActivClient updated version? We are having issue over here in Egypt getting anyones OER signed.
What place did you go for the ActivClient updated version? We are having issue over here in Egypt getting anyones OER signed.
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COL Vincent Stoneking
SGT(P) (Join to see) My issue had been that I didn't have ActivClient installed at all, relying on the operating system to read smart card. Unfortunately, that fix has been OBE - unless you get the grey box I mentioned above. Your version of ActivClient is probably good. (I am using version 6.2.020 for 64 bit).
More likely, your issue is your network. If it is not a standard DOD/Army network, you need to run IE "as admin" (NOT just have admin rights - actually run as admin!), right click on IE, select IE again if necessary (also right click) and select run as admin. NOW attempt to sign.
More likely, your issue is your network. If it is not a standard DOD/Army network, you need to run IE "as admin" (NOT just have admin rights - actually run as admin!), right click on IE, select IE again if necessary (also right click) and select run as admin. NOW attempt to sign.
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Sir not to sound like a broken record, but I believe IE 9 was listed as a requirement for the new OER. I have no idea if it will work, but have you tried compatibility view?
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COL Vincent Stoneking
Thanks, I have.
It works at the unit with IE 10. It appears that there is an active client add-in for IE that needs to be installed. You get a pop-up when you go to sign - if it's installed. If it's not, you seem to get nothing. Not the best implementation....
Not sure if I'm right, I'll post what I find once I get it working.
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