Posted on May 11, 2015
RallyPoint Account Transition From Active to Retired Status. (Does anyone know how to fix this?)
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So I tried to convert my RP account from Active Duty to Retired. I followed the instructions, but my account keeps coming up Veteran instead of Retired (it's petty, but I feel there is a distinction) and my profile is only 85% complete now because it is asking me for my current unit. Does anyone know how to fix this?
Posted in these groups: 
Retirement
Profiles
Retirement Profiles
Posted 9 y ago
Responses: 3
Hi, perhaps you missed the "Retired" button off to the right when changing on the Settings Page?? Here is how you do it:
http://support.rallypoint.com/customer/portal/articles/1184228
Either way, we've updated your profile for you. Congratulations on your retirement!
http://support.rallypoint.com/customer/portal/articles/1184228
Either way, we've updated your profile for you. Congratulations on your retirement!
How do I update my veteran/retiree statu...
Are you looking to update/change your status from "R" (retiree) to "V" (veteran) or vice versa? You ...
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Upper right hand corner… click the down arrow and choose settings
It should open a new window
Towards the middle there is Account Type
Next to Veteran you should have 3 options (Retired, In IRR, In ING)
Hope this helps
It should open a new window
Towards the middle there is Account Type
Next to Veteran you should have 3 options (Retired, In IRR, In ING)
Hope this helps
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SFC Stephen Carden
Yeah, I did all that. In fact, I just did it again to be sure, and I get a little message that says that I have changed my status to veteran or something like that. It will not let me select retired as my status. But thanks for the input!
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Have you been transferred to the retired roster yet or are you technically still on terminal leave? If RP is verifying you by your SSN that could be why.
Also, I was able to "verify" my account with a military email address but that's because I work for a defense contractor and have an Air Force email address.
My situation was a bit different than yours though since I joined RP when I was already retired.
Also, I was able to "verify" my account with a military email address but that's because I work for a defense contractor and have an Air Force email address.
My situation was a bit different than yours though since I joined RP when I was already retired.
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SFC Stephen Carden
I transferred to the retired rolls on 1 May. I have been an RP member for a while, so they shouldn't need to verify me again. Thanks for the input!
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SFC Charles S.
SFC Stephen Carden You should get an online admin who can help you; maybe TSgt Hunter Logan Or SFC Mark Merino can refer you to someone.
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