1SG Henry Yates 503167 <div class="images-v2-count-1"><div class="content-picture image-v2-number-1" id="image-26833"> <div class="social_icons social-buttons-on-image"> <a href='https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.rallypoint.com%2Fanswers%2Fthe-ultimate-computer-service-or-device-support-in-your-time-of-a-crash-virus-or-need-for-help%3Futm_source%3DFacebook%26utm_medium%3Dorganic%26utm_campaign%3DShare%20to%20facebook' target="_blank" class='social-share-button facebook-share-button'><i class="fa fa-facebook-f"></i></a> <a href="https://twitter.com/intent/tweet?text=The+Ultimate+Computer+Service+or+Device+Support+in+Your+Time+of+a+Crash%2C+Virus+or+Need+for+Help&amp;url=https%3A%2F%2Fwww.rallypoint.com%2Fanswers%2Fthe-ultimate-computer-service-or-device-support-in-your-time-of-a-crash-virus-or-need-for-help&amp;via=RallyPoint" target="_blank" class="social-share-button twitter-custom-share-button"><i class="fa fa-twitter"></i></a> <a href="mailto:?subject=Check this out on RallyPoint!&body=Hi, I thought you would find this interesting:%0D%0AThe Ultimate Computer Service or Device Support in Your Time of a Crash, Virus or Need for Help%0D%0A %0D%0AHere is the link: https://www.rallypoint.com/answers/the-ultimate-computer-service-or-device-support-in-your-time-of-a-crash-virus-or-need-for-help" target="_blank" class="social-share-button email-share-button"><i class="fa fa-envelope"></i></a> </div> <a class="fancybox" rel="b8c4e0575649c68551118ab97535a2bb" href="https://d1ndsj6b8hkqu9.cloudfront.net/pictures/images/000/026/833/for_gallery_v2/Work_bench.jpg"><img src="https://d1ndsj6b8hkqu9.cloudfront.net/pictures/images/000/026/833/large_v3/Work_bench.jpg" alt="Work bench" /></a></div></div>After finishing my MBA in Entrepreneurship next month with CTU, I'm launching services I created or repeated from learning that will allow Service Members, Veterans, Spouses or Caretakers to work from home. What are your ideas about the best help you could receive for computer, cell phone, internet, connectivity, technology trouble? (Programming devices, blue tooth in the car, headsets, or other devices) What would really make your day when it comes to service. (After hours, Johnny on the spot, minimized wait times, availability) The Ultimate Computer Service or Device Support in Your Time of a Crash, Virus or Need for Help 2015-02-28T11:52:31-05:00 1SG Henry Yates 503167 <div class="images-v2-count-1"><div class="content-picture image-v2-number-1" id="image-26833"> <div class="social_icons social-buttons-on-image"> <a href='https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.rallypoint.com%2Fanswers%2Fthe-ultimate-computer-service-or-device-support-in-your-time-of-a-crash-virus-or-need-for-help%3Futm_source%3DFacebook%26utm_medium%3Dorganic%26utm_campaign%3DShare%20to%20facebook' target="_blank" class='social-share-button facebook-share-button'><i class="fa fa-facebook-f"></i></a> <a href="https://twitter.com/intent/tweet?text=The+Ultimate+Computer+Service+or+Device+Support+in+Your+Time+of+a+Crash%2C+Virus+or+Need+for+Help&amp;url=https%3A%2F%2Fwww.rallypoint.com%2Fanswers%2Fthe-ultimate-computer-service-or-device-support-in-your-time-of-a-crash-virus-or-need-for-help&amp;via=RallyPoint" target="_blank" class="social-share-button twitter-custom-share-button"><i class="fa fa-twitter"></i></a> <a href="mailto:?subject=Check this out on RallyPoint!&body=Hi, I thought you would find this interesting:%0D%0AThe Ultimate Computer Service or Device Support in Your Time of a Crash, Virus or Need for Help%0D%0A %0D%0AHere is the link: https://www.rallypoint.com/answers/the-ultimate-computer-service-or-device-support-in-your-time-of-a-crash-virus-or-need-for-help" target="_blank" class="social-share-button email-share-button"><i class="fa fa-envelope"></i></a> </div> <a class="fancybox" rel="c48cfbd7fae6c97092d1ad5b42696b5b" href="https://d1ndsj6b8hkqu9.cloudfront.net/pictures/images/000/026/833/for_gallery_v2/Work_bench.jpg"><img src="https://d1ndsj6b8hkqu9.cloudfront.net/pictures/images/000/026/833/large_v3/Work_bench.jpg" alt="Work bench" /></a></div></div>After finishing my MBA in Entrepreneurship next month with CTU, I'm launching services I created or repeated from learning that will allow Service Members, Veterans, Spouses or Caretakers to work from home. What are your ideas about the best help you could receive for computer, cell phone, internet, connectivity, technology trouble? (Programming devices, blue tooth in the car, headsets, or other devices) What would really make your day when it comes to service. (After hours, Johnny on the spot, minimized wait times, availability) The Ultimate Computer Service or Device Support in Your Time of a Crash, Virus or Need for Help 2015-02-28T11:52:31-05:00 2015-02-28T11:52:31-05:00 SPC Private RallyPoint Member 503247 <div class="images-v2-count-0"></div>While wait time is always a big one, I'd say the biggest deal to me is having someone that is knowledgeable about this issues or willing to research them and will follow up. I understand uncommon problems may arise, but the extra effort is worth the impression given to the customer. I have noticed that oftentimes if the problem is not in the support personnel's wheel house per se, that they are unwilling to research the issue and follow up with the customer. Response by SPC Private RallyPoint Member made Feb 28 at 2015 12:55 PM 2015-02-28T12:55:53-05:00 2015-02-28T12:55:53-05:00 SGT Private RallyPoint Member 736274 <div class="images-v2-count-0"></div>I want links. Response by SGT Private RallyPoint Member made Jun 9 at 2015 4:02 PM 2015-06-09T16:02:21-04:00 2015-06-09T16:02:21-04:00 2015-02-28T11:52:31-05:00