Trying to do my SSD1, can’t get past this page, help?

PV2 Private RallyPoint Member — Mon, 07 May 2018 15:43:23 -0400

I can’t get past this page, it keeps reloading back to this page and not to the actual SSD1. I’ve tried reloading the page and restarting my computer. Any suggestions??

Response by SFC Steven Borders made May 7 at 2018 4:25 PM

SFC Steven Borders — Mon, 07 May 2018 16:25:57 -0400

PV2 Private RallyPoint Member Make sure your Java is up to date. I know it can have an effect on doing ALMS classes. If that doesn't work try using chrome or edge.

Response by SSG Private RallyPoint Member made May 8 at 2018 10:04 PM

SSG Private RallyPoint Member — Tue, 08 May 2018 22:04:13 -0400

Have you clicked on that blue hyperlink that your mouse is pointed at sometimes if you do this a few times it should work atleast did for me

Response by SFC Private RallyPoint Member made May 12 at 2018 10:50 AM

SFC Private RallyPoint Member — Sat, 12 May 2018 10:50:13 -0400

Make sure you are using internet explorer and that you have compatibility mode enabled for Army.mil

Response by MSG Private RallyPoint Member made May 17 at 2018 2:04 PM

MSG Private RallyPoint Member — Thu, 17 May 2018 14:04:14 -0400

Contact the help desk

Response by SPC(P) Private RallyPoint Member made Feb 22 at 2019 10:11 PM

SPC(P) Private RallyPoint Member — Fri, 22 Feb 2019 22:11:14 -0500

I've had the same issue. Tried going through the help desk 3 times, still doesnt work. I'm on my 2nd help ticket with them, never heard back about the first one, hoping this time we can get results.