What falls under the purview of my branch manager?

SPC Private RallyPoint Member — Fri, 05 Apr 2019 11:40:21 -0400

I’m just curious as to what I should be contacting my branch manager for.

So things I know to call branch about are: marriage(specifically dual military), promotion, and PCS.

Is there anything else they handle. Up until recently, I’ve been told pretty much that as a junior enlisted soldier we don’t call branch for anything. I just want to know what their scope of services is and what are the the appropriate kinds of conversations should I be having with them. I’m curious so if I ever do decide to call them I know what their role is and how they can help me.

Response by SFC Private RallyPoint Member made Apr 5 at 2019 11:53 AM

SFC Private RallyPoint Member — Fri, 05 Apr 2019 11:53:44 -0400

Really the only time you will call your branch manager is when you get in your window of reassignment as a junior enlisted Soldier or issues pertaining to an assignment that you received notification on. Promotion, marriage and dual military questions are directed through your COC or your BN S1. I hope this helps. Good luck to you....

Response by MAJ Javier Rivera made Apr 5 at 2019 12:04 PM

MAJ Javier Rivera — Fri, 05 Apr 2019 12:04:31 -0400

Pretty much for PCSing , to talk about your wish list which we all know very seldom are in line with the need of the Army. But that’s why we joined in the first place, right?

Response by CSM Darieus ZaGara made Apr 5 at 2019 2:06 PM

CSM Darieus ZaGara — Fri, 05 Apr 2019 14:06:00 -0400

The reason they tell you that is because of the volume of calls they receive. Your S/G1 should handle 99 percent of any issues on your behalf, and your CSM having the greatest access handles anything they cannot. You can call if you choose, just not a lot there to discuss if they pickup. Thank you for your service.