What to do if my shared link is not being recognized when I try to post on RallyPoint?

2015-12-23T08:15:28-05:00

I posted a link/question yesterday and was informed I should use the new Share link function for the type of posting I was doing. I have now tried 5 times to use that function without success. After I paste the link I get an endless spinning circle even after waiting 10 minutes for it to work. Anyone else had this problem?

Response by LTC Yinon Weiss made Dec 23 at 2015 8:18 AM

2015-12-23T08:18:39-05:00

"Share Link" is the most common type of post now on RallyPoint and used by many people. If you are having any issues, send the link that is not working to [login to see] or directly to SSG Carlos Madden and we can test it. In general, if you have any issues, you can contact support directly anytime. Thanks for letting us know.

Response by COL Mikel J. Burroughs made Dec 23 at 2015 8:20 AM

2015-12-23T08:20:30-05:00

PO2 Mark Saffell I've not gotten that problem - have you checked the cookies on your computer to see if they have been cleared in a while? Try cleaning thos up and clearing your history on the browser and then try again. It sounds isolated Mark. Just a thought, but I haven't had the issue this morning at all!

Response by PO2 Mark Saffell made Dec 23 at 2015 8:46 AM

2015-12-23T08:46:44-05:00

For anyone that has issues I hope one of these two options helps you correct the problem. It worked for me.

Response by SFC Private RallyPoint Member made Dec 23 at 2015 11:26 AM

2015-12-23T11:26:11-05:00

I have been having issues with this using Safari on a Mac.

Response by Capt Seid Waddell made Dec 23 at 2015 11:53 AM

2015-12-23T11:53:03-05:00

PO2 Mark Saffell, I have also been unable to post. I thought I was doing something wrong.

Response by MAJ Private RallyPoint Member made Dec 23 at 2015 12:56 PM

2015-12-23T12:56:16-05:00

Mine improved only one step, I still can't post.

It now recognizes the link, but the share button doesn't become active so that I can push it.