When will inactivate/delete be restored in VA-ONCE?

Melanie Glascoe — Thu, 17 Mar 2022 17:36:25 -0400

We are unable Inactivate or Delete VAO profile. We have tried multiple browsers. When will these features be restored?

Response by Sgt Private RallyPoint Member made Mar 17 at 2022 6:53 PM

Sgt Private RallyPoint Member — Thu, 17 Mar 2022 18:53:19 -0400

Melanie Glascoe Are you trying to delete a VAO profile on RallyPoint? If not, please contact the VA.

https://benefits.va.gov/gibill/resources/education_resources/school_certifying_officials/va_once_faq.asp

VA.gov | Veterans Affairs

Apply for and manage the VA benefits and services you’ve earned as a Veteran, Servicemember, or family member—like health care, disability, education, and more.

Response by SSgt Christophe Murphy made Mar 17 at 2022 9:07 PM

SSgt Christophe Murphy — Thu, 17 Mar 2022 21:07:17 -0400

The only folks who can answer questions about their website and system is the VA. You would need to address the questions through them and their IT management folks.