Posted on Mar 17, 2015
SSG(P) Instructor
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We all have run into the types, I'd safely say it is about 1-10% of the military.

When you ran into the unreasonable types, how did you handle them?

We can make them do extra PT, we can counsel them, we can re-train, re-assign, or ignore them.
Which techniques did you develop and find most effective, and if you can share some examples, please do.

These types can turn the workplace into a hostile work environment....so this is a great forum to share how you dealt with difficult people.
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Responses: 2
SSG Howitzer Section Chief
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Honesty, it can take a great deal of time to understand each individual and their learning style. Once we learn how a Soldier responds to a specific leadership style we can adapt and better reach that individual. I like to think of it like a "leadership tool belt." I'm sure you have heard the analogy, if all you have is a hammer, everything looks like a nail. Of course as the Army changes and the perverbial sledge hammer is now a ballpin, we have to adapt and develope more precise counseling skills. But if we can figure out what approach works best for an individual Soldier, we can better "deal with" these problem Soldiers and teach them adequately.
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SSG(P) Instructor
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We are taught about different personality types, and using different leadership styles, but there always seems to be one that breaks the mold. It could be that they made their mind up and they are going to make your life hell no matter what you do...or a preconceived notion or bias before they know the whole story. I'm talking about the one that all the psychology you learned and applied doesn't work on. That guy that's got nothing to lose.
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SSG Howitzer Section Chief
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That's the kicker, the Soldier with nothing to lose. I had a Soldier awhile back that was being chaptered for repeated PT failure and he was one of those nothing to lose types. What we wound up doing was dropping an article 15 packet and took his time/money. That will get a Soldiers attention real quick. The whole "you are still a Soldier and still have responsibilities until your last day in the Army" speech didn't make an impact either...
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SSG Paul Lanciault
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Depends on the individual. Are they manipulative, defiant, questioning everything? Find what makes them tick, and turn it around. Use it to your advantage. Even better if you can make them think it was their idea.
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