Posted on Aug 20, 2015
CPT Commander
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What is your experience working with UAs and how much does their performance affects unit's capability? What are your suggestions if the UA is not performing their job in timely manner?
Posted in these groups: United_states_ar_seal.svg Army ReserveReserves_logo Reserves
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Responses: 15
MAJ Anthony Henderson
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UA are critical to a unit's ability to complete its mission in that they can be the vital part of a unit's morale. UAs normally handle the pay and personnel actions of a unit. Sometimes they also take on the roles of Training Coordinator/NCO. When I was a Company Commander I was blessed to have an UA and an UAT but the UAT ended up taking an AGR assignment. I ended up taking an AGR assignment when my command time was over. As part of the assignment I had to take the Unit Pay Administrators Course. After the course was over I ended up calling my old UA and apologizing to him because just the Pay portion alone is a fulltime job. There are several things the unit can do to help the UA:
1. Make sure the paperwork is correct. This tends to be the number one problem with all pay and personnel actions.
2. Do not have your UA doing UA work if their MOS is not 42A. (They need to train and get a break from their daily grind.
3. Talk with them and let them know that you care about them as much as the job they are doing. Managers manage events. Leaders lead people.
4. Reward them if they have done a job that has cause the unit to receive praise.
Also take time to spend a day at the unit during the week.
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CPT Logistics Officer (S4)
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For many units the UA is the individual with a multitude of responsibilities. Administrative, personnel actions, among other additional duties. When units do not have full time personnel to conduct day-to-day operations, the Soldiers have to wait longer for things to get done and sometimes fall through the cracks.
Currently my unit is without full time staff so we rely on BN and/or a few Soldiers on ADOS orders to process actions (awards, promotions, in processing, schools). It is frustrating and takes longer to get simple tasks completed.
If the UA is not doing his/her job, they should be counseled. They also receive an annual evaluation similar to an NCOER/OER and that can effect their employment in the future.
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CW4 Counterintelligence Technician
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Edited 4 y ago
A good UA is absolutely invaluable! Every unit down to the company level should have one (sometimes even smaller elements). Pretty soon, my company will likely be losing two of our critical AGR positions, leaving us with one AGR (supply) and a UA. Our UA is amazing, thank God, but a bad UA could devastate a unit. Unfortunately, a bad one can be hard to get rid of without a ton of documentation. Document everything and be prepared for possible counter accusations of discrimination. The process should mimic the same process as a Soldier not performing to standard. On the spot counselings and periodic counselings - try to get them up to speed (show you are trying to help them), however, if they don't respond, documentation is critical. Getting a replacement can be difficult and may take time. Good luck!
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