Posted on Aug 14, 2021
PFC Power Generation Equipment Repairer
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Hi, Im currently stationed in Camp Humphries South Korea. all my debit and credit cards are locked for some reason. (yes, i did tell USAA i was traveling outside of US.). ive tried getting ahold of USAA, but they need verification via phone number, but anyone who has been to Korea knows that American phone numbers dont work in Korea so i had to get a Korean number. I also dont know my email password associated with my USAA account because i just got out of AIT and havent used that email in almost a year. USAA told me to verify my account by going to http://www.usaa.com/verify. I went there and the website wont process my request for some reason.... Can anybody please give me advice on what i should do, or a phone number I could reach to resolve this issue.
thankyou so much!!
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Responses: 4
SSG(P) Team Leader
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I know a ton of people that had issues with USAA just not working in Korea. I ended up switching banks, and never had an issue with Chase. There’s also Navy Fed on Camp Humphreys that you can use. Sad to say it’s been a common problem and just switching banks for a year may be easier.
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WO1 All Source Intelligence Technician
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My recommendation is putting your original SIM back in your phone, and reactivating your original plan if you have it on hold, data roaming should allow you to receive texts/calls. Worth a shot, could be wrong.
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PFC Power Generation Equipment Repairer
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Ill give it a shot, I appreciate it SSG!
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1SG Daniel Sutczak
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Here are USAA South Korea numbers for banking you can try if you can’t get through using the USA number:
Phone Number
ONSE
008 [login to see] 0
DACOM
002 [login to see] 0
KTA
00 [login to see] 0
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1SG Daniel Sutczak
1SG Daniel Sutczak
>1 y
ONSE, DACOM, and KTA are cellular service providers in South Korea. If I recall, KTA services the Camp Humphreys area (Pyeongtaek is the name of the town outside the main gate.)
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