Equinix

Update canvas image

Image uploaded by:

You don't have permission to edit.

You must be logged in.

Group editing is not supported in IE8.

Sorry, group editing is not supported in your browser. Editing is supported in Internet Explorer 9 or later, Chrome, Safari, and Firefox.

Select Image Crop

Data Center Operations (ON-SITE) MILITARY PROGRAMS

Dallas, TX

Apply Back to Job Postings

Security Clearance: None

Data Center Operations (ON-SITE) MILITARY PROGRAMS
Position Title: Data Center Customer Operations Technician & Data Center Critical Facilities Engineer

Location: Dallas, TX and Ashburn, VA United States

Equinix is seeking a highly motivated and experienced individual to fill two roles, one as a Data Center Customer Operations Technician and the other as a Data Center Critical Facilities Engineer.

Data Center Customer Operations Technician will be responsible for ensuring the smooth operation of Equinix data centers and will serve as a point of contact for customers. This role will involve performing routine maintenance, troubleshooting, and resolving issues, and conducting equipment installations and decommissions.

Responsibilities:

Racks and stacks customer equipment
Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
Installs circuits requiring sophisticated fiber terminations
Resolves work priorities from a ticketing queue and ensures consistency to all contribute times
Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed
Works with customers to troubleshoot issues
Installs/tests/modifies cross connects per SOPs and ensures accurate cable management of coax, fiber, twisted pair copper, and intra-building cross connects
Installs and tests sophisticated cross connects circuits (switched, multiplexed, etc.)
Maintains detailed written records of all work activity
Designs and leads cage / infrastructure modification projects
Finishes the assigned training in a timely manner
Supports customer happiness through timely and detailed order execution
Requirements:

3+ years’ experience
High School Diploma
Test equipment
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
Able to lift heavy equipment/items up to 50 pounds
Able to workdays/nights/weekends/holidays, if needed and/or required
Data Center Critical Facilities Engineer will be responsible for maintaining the critical infrastructure of Equinix data centers. This role will involve performing preventative maintenance, responding to emergencies, and ensuring the uptime of all critical systems.

Responsibilities:

Maintains datacenter infrastructure systems in a mission-critical, high-risk, and high-reliability environment.
Operates, maintains, and repairs multiple critical and non-critical facility components, including HVAC (heating, cooling, and ventilation) systems, plumbing, fire control and suppression, roofing systems and exterior grounds.
Has proficient understanding of critical facility components that may be impacted by failures or malfunctions of infrastructure systems.
Evaluates facility standards and practices to ensure efficient operations for maintaining and monitoring facilities systems.
Responds to emergency situations and ensures corrective measures are rapid and detailed.
Participates in the planning and installing of new facility systems.
Responsibilities in facility and infrastructure maintenance include performing preventative and corrective maintenance checks on-site to facility components, repairs, maintenance, installations and on-site inspections to facility systems. Support energy efficiency measures. Monitor and resolve Building Monitoring System (BMS) alarm issues. Operate and maintain plumbing, fire suppression, and safety systems.

Requirements:

2+ years commercial MEP (mechanical/HVAC and/or electrician) experience
High School Diploma
A natural curiosity and strong troubleshooting skills
Experience working in a critical facility
You perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
You are available to workdays/nights/weekends/holidays, if needed and/or required
You can lift heavy equipment/items up to 50 pounds
If you are passionate about working in a fast-paced and dynamic environment, and meet the qualifications for both roles, we encourage you to apply for both the Data Center Customer Operations Technician position and the Data Center Critical Facilities Engineer.