Signature Health, Inc.
Signature Health, Inc.
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Manager, Nursing - Residential
Mentor, OH
Security Clearance:
None
Job DetailsDescription
Signature Health Inc. is a non-profit healthcare agency whose mission is to put good health within reach of all of our community members through comprehensive mental health, medical, and support services essential for optimizing the well-being of mind and body. Serving patients in Lake, Ashtabula and Cuyahoga counties, we are committed to increasing access to a continuum of care while integrating behavioral and physical health well-being. If you are passionate about making a difference then we want to talk to you. We offer employees a dynamic, collaborative work environment along with a comprehensive range of benefit selections to support your total wellness, including several 100% employer paid benefits.
**Schedule is Monday - Friday 8am - 4pm or 9am - 5pm with flexibility to help with coverage and being on call.**
SCOPE OF ROLE
Reporting to the Director, Residential and Addiction Services the Manager, Nursing - Residential will contribute to patient access, engagement, and positive clinical outcomes for patients receiving withdrawal management and maintenance pharmacotherapy medical treatments for substance use disorders. You will champion an individualized, patient-centered, motivational approach with a goal of reducing morbidity and mortality associated with harmful substance use. You will have responsibility for managing the work of all Residential Services RN Supervisors and residential nurses. In addition, the Manager is responsible for ensuring program compliance with HRSA, Ohio MHAS, CARF, and other relevant regulatory bodies.
HOW YOU’LL SUCCEED ____________________________________________________________________
Effectively manage and oversee the daily objectives of the Residential Services Nursing team.
Be actively engaged when overseeing your team member’s individual performance which should include ongoing coaching, development, and meeting objectives through the annual review process.
Lead by example by providing ongoing communication, teaching, and training to team members.
Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team.
Coordinate Addiction Services activities with the Director, Residential Services, Director, Psychiatry Services, Program Directors, Pharmacists, Director, Addiction Medicine, and other necessary staff with the ultimate goal of improving patient access, engagement, and outcomes.
Support the Director, Residential Services in developing and implementing metrics for monitoring program effectiveness, maintaining a clinical database to support patient care delivery, coordination, and quality improvement efforts.
Develop and lead effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care.
Participate in recruitment and retention activities of Residential Nursing Services team members.
Ensure patient urine drug screening practices are compliant with state and federal standards, as well as clinical best practices.
Review with Director of Residential Nursing and Addiction Services any performance issues
Support and model Signature Health’s open access philosophy, “when you need help now,” in all activities.
Comply with all agency policies and procedures.
Maintain all aspects of HIPAA, promoting patient confidentiality and the right to privacy.
May be required to perform telehealth services as determined by Signature Health.
Adherence and completion of compliance training provided by Signature Health.
Responsible for and completing all productivity/documentation requirements.
Participate in all assigned staff meetings and staff development programs.
Demonstrate appropriate attendance and punctuality in adherence to Signature Health policies.
Other duties as assigned.
KNOWLEDGE & EXPERIENCE ______________________________________________________________
Associates Degree in Nursing is required.
Valid unencumbered RN license in the state of Ohio required.
3-5+ years of experience in a clinical practice field or in an ambulatory care management position required.
Bachelors of Science in Nursing (BSN) preferred.
Previous experience with the development and implementation of healthcare organizational policies and procedures
American Heart Association (AHA) Basic Life Support (BLS) certification required.
Excellent written and verbal communication skills
Proficiency in Microsoft Office products
COMPETENCIES _____________________________________________________________________
Business Acumen
Building Customer Relationships
Building Talent
Guiding Team Success
Resolving Conflicts
WORKING CONDITIONS ___________________________________________________________________
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Will be available by phone 24/7 for nursing support
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to bloodborne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
ADDITIONAL INFORMATION ______________________________________________________________
FLSA Status: Exempt
Internal Job Code: 4228
Internal Revenue Status: Revenue Generating
Last Revision Date: 03/07/2022
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy and the Federal COVID-19 Vaccination Mandate. Both policies require employees to obtain and provide documentation of the respective vaccinations. Medical and/or religious exemptions may be requested, with proper supporting documentation, and will be review by the designated Signature Health Review Committee(s). Exemption requests are not guaranteed to be approved.
#INDSH1
Qualifications
Education
Required
Associates or better in Nursing.
Preferred
Bachelors or better in Nursing.
Experience
Required
3-5 years: experience in a clinical practice field or in an ambulatory care management position
Preferred
experience with the development and implementation of healthcare organizational policies and procedures
Licenses & Certifications
Required
Basic Life Support
Registered Nurse
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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