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SFC David Reid, M.S, PHR, SHRM-CP, DTM
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Why do they differ?
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SSG Warren Swan
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"VHA calculates an appointment wait time starting at the veteran’s preferred date that he or she wants to be seen, not the date the veteran initially contacts the VA to set up an appointment"...so if I told them I wanted to be seen LAST MONTH, does that make them instantly 30 days late? I mean if we want to play games, then I want to be seen last month to start the clock running.
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SSG Ed Mikus
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did anyone expect different?
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