Posted on Sep 10, 2015
COL Mikel J. Burroughs
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How important is The Power of Positive Feedback?

In my continued focus on Leadership Development there is Positive Feedback and the role it plays in effective Team Building, Mentoring, Coaching, and Leading

I'd like to hear your feedback (Positive if possible) on the author's recommendations on the topic and what value they have for future and current leaders in the military and leaders about to transition into the civilian world?

https://www.linkedin.com/pulse/power-positive-feedback-robin-young?trk=pulse-det-nav_art

by Robin Young
Founder, CEO, and Researcher at the juncture of linguistics, audio engineering, behavioral science, and machine learning
Edited >1 y ago
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Responses: 22
SSG Carlos Madden
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COL Mikel J. Burroughs I learned some years ago in the military it depends entirely on the generation of soldiers you're dealing with. The younger Millennial's do not respond well to negative feedback, you can't just yell at them and PT them to do the right thing. They're community minded critical thinkers. It was much more effective to pull them aside and say "You messed up big time, here's why, don't do it again" rather then trying to smoke them and have them figure it out on their own. Otherwise you'd just end up with tired and angry soldiers who are worse off.
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COL Mikel J. Burroughs
COL Mikel J. Burroughs
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SSG Carlos Madden You are absolutely correct. Great feedback Carlos!
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SGT Kristin Wiley
SGT Kristin Wiley
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I agree to an extent, but from a Millennial standpoint we don't see leaders walking the line between positive or negative. It's either one extreme or the other, so we definitely prefer the positive feedback to being constantly criticized or harassed without any obvious explanation. It seems more often then not the soldiers I know are subject to negative treatment that almost seems like a personal grudge over subordinates out-performing their superiors or similar situations. I had a female NCO once, and from day one she told our Platoon leader that she didn't want me in her squad. She didn't even know me at that point, and already had a grudge against me for some reason or another. In my opinion, we have a lot of broken leaders who target others to make themselves feel better for their short-comings or low self-esteem.
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SFC Mark Merino
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I couldn't agree more with SSG Carlos Madden. I'll throw in my 2 cents and add that it also depends on the individual and how they were brought up. When I was younger and poor self-esteem was an issue, positive feedback made me the freaking energizer bunny. You could get the work of 3 people out of me. Fast forward 10 years or so and you could hand me the keys to the planet and I would look at you like, 'what is this cat really trying to get me to do now? No amount of "Scooby snacks" could get me to work any better because I always tried to have the reactor pushing 100%. My idea of positive feedback meant that some obstacle in my path was removed by someone else and we could proceed full speed ahead. They finally zeroed in on those qualities and threw me into production control. It was a curse AND a blessing. All the hard work, migraines, LONG hours, but it really showed me how the big picture worked in Army aviation. We are truly in a world few people understand. So positive feedback is usually appreciated, but as individuals, we all get our positive feedback in many different capacities. Now, I'm a medically retired, out of work, workaholic. Unless someone needs help with aviation assets taking over a 3rd world, my skills lay dormant (thank God) and I spend FAR TOO MUCH time with you fine folks.
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COL Mikel J. Burroughs
COL Mikel J. Burroughs
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SFC Mark Merino and we truly appreciate that time you spend with us. Great feedback and thanks for sharing!
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PO1 John Miller
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COL Mikel J. Burroughs
Of course positive feedback is important. While constructive criticism is important as it lets you know what went wrong/how you can improve, it isn't always called for.

If a person did a great job, tell them. I don't know how many "leaders" I worked for over the years who would only speak up if I fudged something up, keeping their mouths clamped shut if I did great work, exceeding expectations.
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