As a veteran, why was I refused service at the Detroit VA?

SPC Vincent Kowalski — Wed, 19 Oct 2022 21:56:13 -0400

Went to the Detroit va needed service was told can't service you, and said you not dead yet, how terrableafter we called them and were told to come in

Response by Sgt Private RallyPoint Member made Oct 19 at 2022 10:03 PM

Sgt Private RallyPoint Member — Wed, 19 Oct 2022 22:03:12 -0400

SPC Vincent Kowalski What reason was provided at the Detroit VA for not providing you services?

Response by SSgt Christophe Murphy made Oct 19 at 2022 11:29 PM

SSgt Christophe Murphy — Wed, 19 Oct 2022 23:29:15 -0400

They denied you healthcare because you're not dead yet? They said that? Did they give any justification for turning you away?

Is this an issue with poor customer service or not meeting eligibility requirements for VA services? If you are eligible services I would highly recommend/suggest going through patient advocacy and report this issue.

Response by SGT Chris Padgett made Oct 20 at 2022 4:54 PM

SGT Chris Padgett — Thu, 20 Oct 2022 16:54:29 -0400

Are you enrolled in the VA's healthcare program?
They won't help you if you're not.

Response by SFC Casey O'Mally made Oct 20 at 2022 10:53 PM

SFC Casey O'Mally — Thu, 20 Oct 2022 22:53:08 -0400

Did you.... have appointment?

If you had am appointment, eligibility should have been determined when making the appointment,and there should have been no issues. If you did not, then there was no reason for them to see you unless you were dying... so go make an appointment. Which is exactly what it sounds like happened.

Very few, if any, VA clinics are walk-in clinics. I haven't been to one, yet.