Is anyone having trouble getting to their DOD Enterprise email?

1LT Private RallyPoint Member — Sat, 03 Jul 2021 17:07:08 -0400

Is anyone else having issues getting into their .mil accounts from a .mil computer? Due to being a National Guardsman, I don't have regular access to an Army issue computer and therefore have to rely on my personal to access my emails, NCOERs, pay, etc. Up until a couple of months ago I would see that the security certificates have been revoked for these sites and would be able to continue on to them, but now they are blocked off and completely inaccessible. Any help would be greatly appreciated.

Response by SPC Rodolfo Gonzalez made Jul 3 at 2021 5:51 PM

SPC Rodolfo Gonzalez — Sat, 03 Jul 2021 17:51:30 -0400

So all my certificates were blocked 2 weeks ago i did not change anything to my computer which was odd but i then uninstalled malware bytes or a antimalware and it worked or try to update the drivers.

Response by SPC Private RallyPoint Member made Jul 4 at 2021 10:16 AM

SPC Private RallyPoint Member — Sun, 04 Jul 2021 10:16:51 -0400

It was for a bit sir but it seems to be working again. I think it had to do with AKO going down in favor of IPPSA and things were getting updated. Even GKO went down, and ERB access is still not working right.

You could try re-downloading your certs.

Response by SFC Private RallyPoint Member made Jul 4 at 2021 12:02 PM

SFC Private RallyPoint Member — Sun, 04 Jul 2021 12:02:26 -0400

MilitaryCAC has a good set of instructions on how to install root certificates and you can install your old certs on your computer if you recently got a new CAC or your old certs have expired. Otherwise, the biggest issue you'll have with OWA is that you may have to refresh the page 5 or 10 times to get the thing to actually log in.

Response by SFC Private RallyPoint Member made Jul 4 at 2021 12:45 PM

SFC Private RallyPoint Member — Sun, 04 Jul 2021 12:45:30 -0400

A month ago when I had to stay home with my daughter, I tried logging into webmail. I got on one day on Edge but had to use "advanced options" or whatever it is. The next day, I couldn't get on through any of my browsers. I kept getting 'security risk" or something weird saying credentials revoked.

So it seems like they've changed something to where you can't get on personal networks anymore.

I will say I haven't tried again since May when I was home for a week with her. I couldn't get into some other CAC enabled sites either but others I could. So not sure.