What suggestions do you have for someone having problems accessing military websites?

2016-12-22T03:12:00-05:00

I am trying to access the HRC.Army.Mil website but whenever I try to log in I keep getting a page cannot be displayed error. I need to access the site so I can find a unit to transfer to. I tried calling the help desk but since it's a personal computer they are very limited in what they can do. Any suggestions?

Response by CSM Private RallyPoint Member made Dec 22 at 2016 7:58 AM

2016-12-22T07:58:01-05:00

Try http://www.militarycac.com

Common Access Card (CAC) Information for home use

MilitaryCAC provides CAC installation assistance; Find information regarding the Department of Defense Common Access Card (CAC)

Response by SFC Private RallyPoint Member made Dec 22 at 2016 9:02 AM

2016-12-22T09:02:42-05:00

fix your DS Log on.

Response by SPC(P) Private RallyPoint Member made Dec 22 at 2016 11:30 AM

2016-12-22T11:30:03-05:00

1) Bad certificates
2) You're using http instead of https
3) You have bad certificates.....

https://militarycac.com/dodcerts.htm

MilitaryCAC's Information on the importance of DoD Certificates

// Google Internal Site Search script- By JavaScriptKit.com (http://www.javascriptkit.com)// For this and over 400+ free scripts, visit JavaScript Kit- http://www.javascriptkit.com/// This notice must stay intact for use//Enter domain of site to search.var domainroot="militarycac.org"function Gsitesearch(curobj){curobj.q.value="site:"+domainroot+" "+curobj.qfront.value}

Response by MSG Private RallyPoint Member made Dec 22 at 2016 11:46 AM

2016-12-22T11:46:37-05:00

If you are using Windows 10.....a lot of military websites don't like Windows 10

Response by Cameron Daly made Dec 22 at 2016 11:49 AM

2016-12-22T11:49:05-05:00

browser options: clear cache. Then try again

Response by COL Private RallyPoint Member made Dec 22 at 2016 2:47 PM

2016-12-22T14:47:51-05:00

SPC Private RallyPoint Member is this CAC access or DS login/password? Do you have similar problems on other military websites (e.g., MyPay, AKO, etc.)? Have you been able to get in before but now are having problems? In the digital world, it may be a simple fix, but hard (and time consuming) to first determine the problem. In addition to previous suggestions, check the SSL/TLS setttings in your browser.

Response by SSgt Boyd Herrst made Dec 22 at 2016 3:33 PM

2016-12-22T15:33:53-05:00

I would say for you to contact the person in charge of who gets access on your Post, Private. Have a great day !

Response by SPC Private RallyPoint Member made Dec 22 at 2016 4:51 PM

2016-12-22T16:51:09-05:00

Now I can't use a cac reader for my computer period what a day