LTC Pauline Geraci4062909<div class="images-v2-count-0"></div>I submitted my retirement paperwork by email 2 months ago. I asked them to respond back that they had received it. I asked them twice. After asking them twice I got no response from Human Resources Command in Fort Knox. Is this the usual practice? I know it is a simple thing to do for most business emails to send an auto response that they received your message, so why can't the military do this?Why doesn't HRC reply back that they received your retirement paperwork?2018-10-21T12:05:18-04:00LTC Pauline Geraci4062909<div class="images-v2-count-0"></div>I submitted my retirement paperwork by email 2 months ago. I asked them to respond back that they had received it. I asked them twice. After asking them twice I got no response from Human Resources Command in Fort Knox. Is this the usual practice? I know it is a simple thing to do for most business emails to send an auto response that they received your message, so why can't the military do this?Why doesn't HRC reply back that they received your retirement paperwork?2018-10-21T12:05:18-04:002018-10-21T12:05:18-04:00CPT Jack Durish4062961<div class="images-v2-count-0"></div>Maybe your paperwork was sent to Hillary Rodham Clinton by mistake...Response by CPT Jack Durish made Oct 21 at 2018 12:25 PM2018-10-21T12:25:26-04:002018-10-21T12:25:26-04:00SSG Byron Hewett4063004<div class="images-v2-count-0"></div>Sir, I had similar issue and I called them directly and had no issue or really any wait time at all, give it a try, the gentleman I spoke with was really good and was able to answer all my questions.Response by SSG Byron Hewett made Oct 21 at 2018 12:45 PM2018-10-21T12:45:06-04:002018-10-21T12:45:06-04:00LTC Jason Mackay4063471<div class="images-v2-count-0"></div><a class="dark-link bold-link" role="profile-hover" data-qtip-container="body" data-id="1572204" data-source-page-controller="question_response_contents" href="/profiles/1572204-ltc-pauline-geraci">LTC Pauline Geraci</a> I got notice from my Retirement services Officer at Installation when it was submitted to HRC, the next thing I knew, I had retirement orders. Took 3-4 weeks from the time I submitted my packet at the installation RSO. I walked it point to point inside the unit, including the Brigade Commander.<br /><br />I'd call HRC. Maybe they are confused getting it direct from the officer?Response by LTC Jason Mackay made Oct 21 at 2018 5:06 PM2018-10-21T17:06:59-04:002018-10-21T17:06:59-04:00MSG Frank Kapaun4064200<div class="images-v2-count-0"></div>DFAS sent me a self addressed post card a couple of months after I sent in my paperwork.Response by MSG Frank Kapaun made Oct 21 at 2018 10:28 PM2018-10-21T22:28:31-04:002018-10-21T22:28:31-04:00LTC Pauline Geraci4065847<div class="images-v2-count-0"></div>They finally answered back by email. I also called them and they verified they had received paperwork. The squeaky wheel!Response by LTC Pauline Geraci made Oct 22 at 2018 3:59 PM2018-10-22T15:59:45-04:002018-10-22T15:59:45-04:002018-10-21T12:05:18-04:00