My first 360 degree evaluation when I was evaluated by my 9 direct reports at the end was an eye opener. What worked for me was remaining silent and thinking about what was written before I decided to make changes in my life. The humorous part is even though the comments were confidential I could tell who wrote them. There was a lot of truth there. I had a lot of work to do as a middle aged manager at the time, heck I still do.