Posted on Jan 2, 2016
SFC Platoon Sergeant
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COL Jon Thompson
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On the home page of TOD, you should see a button in the lower right corner for "Help Request." On the help request drop down menu, one of the items is MRD/ETS correction. You will need to submit proof to change that but they are pretty responsive.
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SFC Platoon Sergeant
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Thanks COL Jon Thompson (Retired) ; would they need my reenlistment paperwork or what?
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COL Jon Thompson
COL Jon Thompson
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Well my issue was that I was applying for a retiree recall position but they still showed me as a member of the IRR. I had to submit my retirement orders. I am not sure what you will need to submit. I recommend that you submit a help request and ask them how that is updated. It may be when HRC updates personnel records and TOD draws from that system.
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CSM Command Sergeant Major
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I ran into a similar issue with TOD. For some reason even though HRC was tracking that I was INDEF, my TOD profile was showing that I had less than a year of service left. The help desk fixed it very quickly.
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LTC Charles T Dalbec
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Seek Assustance from Army G1 or HRC Ft Knox.
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MAJ Senior Human Resources Officer
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Great question!
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