How long does a hotline from retention take to come back?

I sent up a hotline so I can re-enlist and PCS on April 17th, I check in with retention once a week and still haven’t heard anything back. I know that the timeline differs depending on the duty station and MOS but it’s been almost 3 weeks and I know other soldiers in the same MOS/rank who sent up their hotline and heard back within the same week, who sent their hotline up after I did. Could it be taking so long due to me having to waive joint domicile? My husband ETSes on Wednesday so I was wondering if they could possibly be waiting on his ETS to get back to me.