Posted on Sep 3, 2020
How can I get the RMR Oncology Department to send authorization paperwork to my Oncologist?
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Does anyone know how to help me get the Rocky Mountain Region's Oncology department in Aurora to send in the authorization paperwork to my Radiation Oncologist, Dr. Daniel Chin, in Thornton so that I may begin my Radiation Therapy asap? I had my breast cancer surgery on 29 July 2020. My breast surgeon put in the paperwork to the VA right after my surgery. The oncology department at RMR approved & authorized my using Community Care with Rocky Mountain Cancer Center for treatment on 18 Aug 2020, but they still have not sent the authorization paperwork to Dr. Chin's office for me to begin treatment. My breast surgeon said I should begin Radiation Therapy within one month of surgery. All necessary paperwork needs to be in Dr. Chin's office in order for me to begin Radiation Therapy. Cancer Treatment is time sensitive.
Posted in these groups: 
Department of Veterans Affairs (VA)
Women in the Military
Health
VHA
Veteran Benefits Advisor
Department of Veterans Affairs (VA) Women in the Military Health VHA Veteran Benefits Advisor
Edited >1 y ago
Posted >1 y ago
Responses: 4
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Call the patient advocate and ask that it be faxed over. If that doesn't work, contact the IG
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Capt Katherine Kalish
I went to the Denver VA customer service website. It is exactly that, a customer service website. They will take down your complaint and route it to the department. Thanks
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Col. Mikel B is from out that way and likely knows what buttons to push. COL Mikel J. Burroughs
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Capt Katherine Kalish I have some contacts here in Denver, CO that may be able to assist with your request. Email me at: [login to see] I'll see if I can get one of them to assist with your issue. Thanks, Mikel
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Capt Katherine Kalish
Thanks for contacting me and letting me know that you know people who may be able to help. I just emailed you.
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Capt Katherine Kalish
The Oncology Department at the RMR Aurora campus must put together the paperwork to give to the Community Care side to send to Dr. Chin's office before I may get Radiation Therapy. Even though Community Care sent me the referral, it does me no good. Dr. Chin's office must get all the proper and necessary authorization paperwork.
I called this morning. Dr. Chin's office still does not have the paperwork for me yet.
I called this morning. Dr. Chin's office still does not have the paperwork for me yet.
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Capt Katherine Kalish
I just got this in my mailbox:
Mail Delivery Subsystem < [login to see] >
8:26 AM (12 minutes ago)
to me
Error Icon
Address not found
Your message wasn't delivered to [login to see] because the domain victoryforveteran.org couldn't be found. Check for typos or unnecessary spaces and try again.
The response was:
DNS Error: 4703290 DNS type 'mx' lookup of victoryforveteran.org responded with code NXDOMAIN Domain name not found: victoryforveteran.org
Mail Delivery Subsystem < [login to see] >
8:26 AM (12 minutes ago)
to me
Error Icon
Address not found
Your message wasn't delivered to [login to see] because the domain victoryforveteran.org couldn't be found. Check for typos or unnecessary spaces and try again.
The response was:
DNS Error: 4703290 DNS type 'mx' lookup of victoryforveteran.org responded with code NXDOMAIN Domain name not found: victoryforveteran.org
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COL Mikel J. Burroughs
Capt Katherine Kalish - My fault it is: [login to see] I left off the 's' - my bad.
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