How are we to report student enrollment changes in a timely manner and submit tuition and fees in VAOnce?

3. Adjustments for T/F. The communication/guidance for how to report tuition and fees in VAOnce has been inconsistent. We were originally told that the function of amending an adjustment to report tuition and fees was removed from VAOnce and that we just wait to submit student enrollment changes until after the term drop date when we also submit tuition and fees (November VA Office Hours). Then told at the January Office Hours that the process did not change and we should continue to submit student enrollment changes in a timely manner then submit tuition and fees after the drop period to meet the two certification rule.

We have continued to process certifications as directed in the January Office Hours without issue. Our regional ELRs then sent us this via email on 2/23/22: You can no longer amend an adjustment. The VA-ONCE team updated VA-ONCE to block amendments on already adjusted certifications. If you have already submitted an adjustment and now need to amend with T&F her is a proposed fix action: Terminate the certification, as a withdraw before the start of term. Recertify the initial enrollment with the correct credits as the start of term AND the T&F charged for the term, along with the VA-ONCE standard remark: "Correcting previously terminated Enrollment..." Then, resubmit your adjustment along with the correct T&F. Moving forward: Submit your initial enrollments as before. Then wait to submit adjustments until you are ready to report T&F for the term. I anticipate the SCOs greatest challenge will be submitting any adjustments within 30 days of the start of term, depending on census dates and T&F reports from other departments.
Terminating the certification and resubmitting would cause undue hardship to SCOs, students, and VA Processors. We believe this was bad advice, but shows even more that we NEED guidance on how to apply policy changes. How are we to report student enrollment changes in a timely manner and submit tuition and fees in VAOnce?