Posted on May 21, 2014
SPC Ryan Su
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Thinking about using VA loan getting a house in NY. But don't know what are the procedure is , and I'm still in the active duty.
Posted in these groups: Valoancaptain VA Loan1 Home LoanUsaa logo USAA
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Responses: 22
SSgt Gregory Guina
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I have used a variety of Banks/mortgage lenders. I have not had a problem with any of them. USAA did my first mortgage and refinanced with Quicken due to better rates. Don't get yourself locked in on one lender shop around and find the best deal.
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Cpl John Gustin
Cpl John Gustin
>1 y
ABSOLUTLEY
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9 y
I work with Guaranteed Rate Mortgage and find we can often offer the most competitive rates as a correspondent lender VS a bank. We can shop numerous banks for the best rates available.
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1LT Mortgage Loan Originator
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I have been a member of USAA through my father starting in 1964 and under my name since 1968 and they are excellent in many ways.
I differ on using USAA or other national mortgage companies who primarily market and process via the internet. I like the ability of being able to speak to someone directly in person or via the telephone. Knowing I am always going to be able to speak to the same person. National mortgage companies can do an excellent job on vanilla typce loans but they have great difficulty in working with more complex loans situations; credit challenges and etc.
I would suggest seeking out a direct lender who works in the area you want to purchase. I would check the internet and also the local realtor in your area for references.
If you have any general questions about preparing yourself for the mortgage process I would be glad to assist you. Alot of the basics for preparing yourself for the mortgage process is similar from state to state.
Again Thank you for your service.
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SSgt Jason Wood
SSgt Jason Wood
>1 y
USAA is one of the worst for the home loan process. Insurance is their specialty and they're really good at it, but mortgage is a side gig for them. Many realtors in our area won't work with someone who chooses them as their lender due to their very poor communication and very slow time frames for closing. I would not recommend them or a credit union when getting a VA loan. Find a veteran that works for a mortgage company.
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SFC Center Commander
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>1 y
I agree with the LT on this one. Shop around, especially with local lenders in the area where you are looking to purchase. You can actually go on the VA loan website and do a search by zip code to find financial institutions who are familiar with VA-backed loans
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SPC John Canning
SPC John Canning
6 y
It depends on the market you are in and how hot it is. There okay, but if it is a competitive market you will want a local lender that the agents are familiar with. This is one of the things that could put your offer over the top.
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TSgt Pamela Cleere  MRP, SRS, ABR, CRS, GRI, Realtor, RB-22176
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I have used USAA in the past, and found that their mortgage department is outsourced. I still love using them for checking, insurance, ect. I prefer to
use a local lender that I can see face to face. This is more important in places like Hawaii were sellers consider local lenders when deciding to accept offer.
Many of my clients use Veterans United Home Loans of Hawaii. They are here locally, offer exceptional custumer service, and do not charge origination fees.
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Anyone Know if USAA is good with VA loan process ?
SSgt Jason Wood
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They are actually the worst or tied for the worst with navy fed. Save yourself and go with a local who is also a veteran. VA loans are my specialty and I can help in CA, AZ, TN, GA, FL, CO. Soon NV, NC, VA
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Sgt Chris Cornejo
Sgt Chris Cornejo
6 y
You are 100% correct. They are not specialists in this area. It is a side bar service they offer. I use everything else from them, but not for home loans. The Navy Federal Credit Union is in the same boat too.
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SFC Harrice Moore
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Their processing and underwriting can be difficult at times. Contact Ross Pierson at Veterans United.
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SSG Station Commander
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In general the VA process was easy for us. We were pre-approved with USAA; however when it came to closing they were pushing the closing date out approximately 45 days (in May 2012). We shopped around and found a local company who processed the VA loan for us. We found the house, Monday May 14th we completed a new app with the new company, we were closed and moved in on May 25th...YES 11 days later (Ft. Campbell area). BTW our house will be up for sale next Spring because the special duty assignment will be up and we will pcs.

Definitely shop around.
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MAJ Gregory M.
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I shopped mine around on Quicken Loans and sites like LendingTree and got a better VA rate than USAA... I'm using WestStar Mortgage, they cater to veterans and gave me the lowest rate, no points, and they used an incentive rebate to pay off the VA fee. Even Quicken Loans wouldn't match the terms that WestStar gave me.
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MAJ Gregory M.
MAJ Gregory M.
>1 y
Just an added comment, I love USAA for everything but mortgage. They outsource the mortgage lending through a third-party bank anyway, when I used USAA mortgage my loan was actually from GMAC. Their rates are good but not the best.
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MSgt Keith Hebert
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Yes usaa is great just give them a call and they will walk you through it very easy
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SPC Ryan Su
SPC Ryan Su
>1 y
Thank you Msgt Keith
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SSgt Mathew Cummings
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USAA has increased rates higher than the average based on 18 different Vets I know who have bought a new house in the past 2 years. As long as your search for approval is in a closer interval, won't hurt your credit as much. Your eligible but you need to contact the VA to get your authorization letter. That's the VBA not the VHA. You can contact the Public Contact office at the VA Regional Office for more information in your area. If your in NY, it's out of Buffalo.
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Sgt Chris Cornejo
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I use USAA for everything, car/motorcycle loans, insurance, checking, and credit cards. I found better rates and loan officers some where else. They offer discounts if you use one of their recommended real estate agents, but I still found a better deal with a lender that just specializes in VA loans only. Veterans United is one of those lenders. I found that these lenders can close the deal and are ready to jump through the hoops if there are issues that come up at the last minute. I am on my forth VA loan and from my experience you will be better off without using USAA for home loan. The Navy federal credit union did not impress me either. They advertise great rates, but you might pay more, called buy down, to get the attractive rate they advertise. I hope this helped you.
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