Posted on Feb 5, 2014
SFC Senior Small Group Leader (Ssgl)
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I have to admit that as a young Sgt, I was guilty of the cookie cutter counseling "read and sign".  How many Soldiers actually get counseled the way they should be, face to face, two-way conversation, setting real goals, and closing them out? 

 

Additionally, how many NCOs actually get counseled/counsel using the DA Form 2166-8-1?  My NCOS (I currently rate three Sgts) get quarterly counselings almost to the day using the support form. 

Posted in these groups: Help1%281%29 Counseling
Edited 12 y ago
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CPT Multifunctional Logistician
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Clearly leadership that is both educated and involved in the counseling process is absolutely essential to addressing this problem.  But is there anything else that will help solve the systemic issue of poor counseling?  Should NCOs and Officers be more willing to step up and demand proper counseling from their supervisors?
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SFC Senior Small Group Leader (Ssgl)
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I definitely think we should Sir, but the right way has to start from the top in my opinion. 
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CSM Aircraft Maintenance Senior Sergeant
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"leadership that is both educated and involved in the counseling process is absolutely essential"


Even as a 1SG counseling subordinates can be an issue. I think the best lesson I have learned in the last couple years is from my BN CDR. If you don't just "make" the time to do this you will never "find"  the time. Counseling MUST be a priority in your battle rhythm.

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SFC Senior Small Group Leader (Ssgl)
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1SG Whitman

 

You are exactly correct, and during my time in the unit that became 4/2, that was always the hardest thing because of our OPTEMPO, but its no excuse because without it its doing a disservice to our Soldiers.

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CPT Multifunctional Logistician
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1SG Whitman,

I agree 100% that we as leaders MUST MAKE the time to give counseling the emphasis it deserves.  I've seen it get bad on the officer side of the house.  More than once I have gotten an initial counseling several months after I was in a new position.  And follow ups were rare until it was time for the OER.  I've even had some officers tell me all my counseling would be informal discussions until it was time for my OER.  It doesn't have nearly the same effect.  Amongst my senior raters, written counselings were the exception rather than the rule.  If us officers can get our act together, maybe the proper emphasis on counseling can eventually be demonstrated for the NCOs...

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1SG Alan Bailey
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I feel as a Army that counsel "cookie cutter" than actual good, honest counseling. As 1SG and BN OPS SGT i recieved outstanding initial and quarterly counseling, there was no questions on my left and right limits and expectations, and that is what I expect from my rater.

I have seen too many times at all ranks, a verbal you are responsible for this and this and that would be the limit of your initail and the next thing you get is a COR or Annaul NCOER, this is the wrong answer. It sets the rater and senior rater up for NCOER that is not very truthful and the rated Soldier with not knowing how to improve themself.

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1SG Shane Hansen
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I force my commander to give me my quarterly counseling, mostly turns into an OPD on how to do counseling, but hey, it gets done. I require feedback because I like to constantly improve upon my self and my goals.
As for the NCOs in my company, I ensure they are getting their quarterly counseling from the PSG or PLT LDR as required.  I inspect the counseling records monthly to make certain the 2166-8-1 is being used appropriately.  The same goes for the young Soldiers, their counseling packets are inspected monthly as well to ensure they are personalized and not cookie cutter.  You know the old saying "what gets checked, gets done."  
I have set in on a few of their counseling sessions also, just to see what techniques they are using and to make sure it is not a one way conversation.  After watching a few of them, I trust they are doing the right thing.

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SFC Senior Small Group Leader (Ssgl)
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1SG Hansen, you are spot on.  Counseling is so important, and its sad that it isn't done correctly, more often.
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CPT Multifunctional Logistician
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1SG Hansen, my PSG did the same thing with me when I was a PL.  He first had me watch him counsel one of our squad leaders and then he sat down beside me at my desk and walked me through 2166-8-1 step by step.  His example went a long way.  When I took command and counseled my Detachment Sergeant, it was too easy.  He turned around and did the same for the NCO's he rated.  I think it all boils down to leadership by example.  Counseling was done, checked for accuracy and completion, and "cookie cutters" were a non issue for us.
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SSG(P) Chief Of Section
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1SG how do you make your rater counsel you. In the four years I have been an NCO, I have been told to write my own by my leaders, even being told by one of my PSGs that "everybody writes their own, and how can you expect me to know what you've done anyway?" I have begged to be counseled on what I  can do to improve, and was once asked, "does all counseling have to be written?" I didn't know, and was emphatically told NO. Since then, I've read the AR 623-3, and the PAM 623-3, and have seen that the quarterlies (of which I have received none) -are-, I am suspecting that all Army counselings should be recorded. So how can I make an apparently lazy leader counsel me?
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Counseling....Are we doing it right?
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Not long after we took command, I sat down in the office with my Detachment Sergeant and we went over the DA Form 2166-8-1 and we talked for a good 30 minutes about my goals and expectations for both him and the detachment.  He told me, "Sir, this is the first time I have ever had my rater sit down with me and lay everything out for me in an actual counseling session."  I was shocked!  It was clear to me that counselings Army wide need a lot more work because I have seen and heard about far too many "cookie cutter" counseling sessions that last 2 minutes or less.  After I had my half hour session with my Detachment Sergeant, with everything written out and discussed, we had clearly set standards for performance and established left and right limits and a clear direction for the unit.  He counseled his NCO's the same way I counseled him and I had a tremendous amount of trust and confidence in his abilities.  The support forms MUST be used more!  I find it a to be a disservice to your subordinates to do otherwise.  I have had 2 minute counseling sessions before from my superiors and they did absolutely nothing to confirm or deny if I was doing the right thing.  We owe our Soldiers clear guidance in the form of better counselings!
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CPT Multifunctional Logistician
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I worry a bit that my example is the exception rather than the rule... Hopefully, I just haven't heard all the good news stories.  But I kind of doubt it...
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SFC Senior Small Group Leader (Ssgl)
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Sir, it is refreshing to see this.  Ive been counseled twice in my career, and once was by a Lieutenant who tried telling me that the 8-1 wasn't important, and he just gave me a 4856 and called it a day


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SSG Brigade S6 Communications Ncoic
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I've been an E-5 since July 2008 (too long, next promotion board can't come soon enough); I can count on 1 hand the number of quarterly counselings I've received. This includes time in both the active Army and the Reserves. Dates that are roughly 90 days apart are inserted into the NCOER, even though everyone knows that they didn't happen, up to and including the 1SG/CSM and CO. It quite often seems that as long as OER/NCOERs are being submitted on time and the CMD team isn't getting it's ass chewed out by higher, then they are just fine with how things are being done. Separately, on the active side, it seemed like our training schedule never took into account the time it takes to write accurate 4856s for our soldiers and to get them counseled, unless it was for a problem soldier and UCMJ action was being sought.
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CPT Multifunctional Logistician
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That is an excellent point about the training schedules!  I didn't think about scheduling it in like that before but I think I will in the future.  It is definitely an important task and time needs to be given to ensure it is done properly.
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SSG Andrew Dydasco
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SSG,


 


In my one year and some change Army career, I've had over 10 first-lines.  I've had more initial counselings than monthly counselings.  My current NCO, however, has been my NCO longer than any of the previous NCOs, and she is a CPL.  Her way of counseling has been the best I have ever experienced thus far:


 


- She actually gives a crap about what she is counseling me on.


- She not only criticizes my faults or areas in need of improvement, but also commends me for the positives as well.  She's the only NCO I've had who gives positive counselings instead of only negative.
- Makes me set honest goals, and then takes those goals and strives to help me achieve them.


- Makes sure it's one-on-one; doesn't play with having my business thrown around for others to hear, even if there is nothing negative involved.


 


I think all NCOs who are counseling subordinates should follow the same example, because it's the right thing to do and I think it's unrealistic to expect a subordinate to make improvements/sustainments if your attitude shows you don't really care either way.  And that doesn't mean you have to be soft.  She digs into me just as much as she commends me, but that's only because she has the right mindset: ACTUALLY caring about helping Soldiers.  At the end of the day, if an NCO doesn't share that mindset, it's very visable, and initiating change in your Soldier(s) won't happen unless the help is being provided elsewhere.

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SFC Senior Small Group Leader (Ssgl)
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PFC Dydasco

 

Im very glad to hear you have a leader who is being a leader.  It is very important that Soldiers know what their left and right limits are, and understand how to improve upon themselves.  Tell her shes doing a good job.

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CPT Multifunctional Logistician
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PFC Dydasco, take that example set by your CPL and follow it yourself once you have Soldiers to counsel!  Postivie counseling statements are an extremely underutilized tool and will help greatly when you need to write an NCOER.  I am glad to hear that some Soldiers are getting the proper counseling they deserve!  
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SSG Instructor/Writer
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In my 5 and a years in the Army, I have only had a close out to counselings once, and that was right before I went to the board in Oct 2013... Since it was obvious to me that my leadership at the time before that didn't really understand how a counseling session was supposed to work, I try and give my soldiers everything I can as a leader, because I don't want to be the NCO in COC that they talk negatively about, and I want them to have the things I did not as Jr. Enlisted.
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SSG Aircraft Powertrain Repairer
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Edited 12 y ago
Rapid promotions clearly show that we are realtively less capable doing monthly, administrative, negative and positive counseling of the Soldiers.  Basics, Basics, Basics, I think before a leader can be promoted further a historical look at his or her prior service and committment to his or her Soldiers needs to be evaluated.  Are you a copy and paste leader or are you a individual critiqued type of NCO?  Are th ecounselings the same thing over and over again for monthlys or are they tapered to fit improvements sustainments and goals differently each month.  We have NCO's in the force that I have seen first had SSG's who do not know what a bad boy statement is nor did they ever write a DA 4856.  Now they are promoted and asked to rate people that is why the promotion system and rating systems are screwed up.  We lack writing and social skills and are expected to maneuver/squeeze into leadership positions asking subordinates what they want not what they deserve another NCO slips through the cracks with a 1:1 because the rating NCO or counseling NCO does not know any better.  Yes we dont do the right thing because it is jsut easier to pawn it off or write it poorly.
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Edited 12 y ago
Something I haven't seen directly addressed, but a huge omission I've noticed when I look at counseling is the positive event oriented counseling.  

Having been in a team leader role at a minimum since 2006 I've seen good and bad counseling styles, but I've seen very few leaders who will actually take the time to give their subordinates a positive event oriented counseling.  When done right it has been both a huge motivator as well as making the writing of awards much easier.  My Platoon Sergeant from 2007-2008 once said that any leader worth his salt should write more positive counseling statements than negative.

To illustrate my point, lets say that Joe Snuffy is a Specialist who happens to be really good at his job.  We go to the field for two weeks and I notice that instead of just completing his own assigned tasks he has taken the younger or lesser experienced soldiers around him and worked to improve their own proficiency whatever task he is performing.  Instead of an "atta-boy" and a pat on the back I sit down when we get to the rear and write an event oriented counseling statement stating what he did, why it was important, and give him feedback based on his performance (in this case, his performance giving peers hip-pocket training).  Six months down the road I want to write an award for SPC Snuffy, all I need to do for my Achievements on the DA 638 is pull my counseling file for the soldier.  The award will be less of a 'cookie cutter' ordeal with generic achievements but it will also be much more likely to gain approval.

Does anyone else have experience with this?
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