Posted on Sep 1, 2016
CPT Physical Therapist
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Our PCS pack and move was yesterday and it was a total mess. They seemed totally clueless and ended up damaging our hardwood floors and a door frame. When I contacted the Trans Office they only handle claims for items damaged during transit. They said damage to the house must go through the moving company (TPS). Does anyone have any experience filing a damage claim with a moving company?
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MSG Pat Colby
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I was renting a house and when the Semi rolled into the driveway, they took out half a birch tree. Since it wasn't technically my property, my landlord was supposed to file a claim. I gave him all the filled out paperwork and all he had to do was sign it. He never did. 10 months later when I moved, the asshole deducted $300 from my damage deposit for the tree.

My property damage was significant and very emotional. I got a check for about $5,000 and that didn't cover our losses but that's a 'nother story....
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CSM Charles Hayden
CSM Charles Hayden
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MSG Pat Colby Those xxxx xxxxxxx never consider the emotional trauma!

I once in a large font made a sign for my garage door thanking an association for kicking me out of my paid for condo! They said move, pay your dues, take your belongings, we'll call when you may return!

We soon moved after the condo was restored to us. My wife, in very early Alzheimer's would not accept us moving into another gated community!!
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Sgt Field Radio Operator
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CPT (Join to see) I moved a year ago. The moving company came flooded half the house when a mover flushed a toilet and did not tell me. They banged up the walls, put the furniture together incorrectly and did not handle our furniture with care. I submitted a claim for damaged furniture, missing boxes, etc. My claim was itemized. For example my extension ladder was missing, so I submitted an item for the ladder, and the cost to rent a Home Depot truck the get the ladder home. My list was detailed and included pictures. I had to fight them tooth and nail, and was awarded the claim minus the $2500 deductible for the flooded house damage. File with pictures and a detailed itemized list. I wish you luck. Moving companies are a pain to deal with.
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CPT Physical Therapist
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I think part of the problem is the way they farm out these moving jobs. The military contracts out a logistics company (who takes a cut) who then hires a local moving company (who takes a cut) then the driver/team lead hires a team of day laborers to actually do the pack. The guy at the bottom of the totem pole isn't getting paid squat so it's really no surprise the quality is crap.
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SCPO Investigator
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Yep. My move from Texas to Iowa in 2002, Used a national carrier. Some things were damaged, but reparable. Some things were broken beyond repair. Lots of forms to fill out and I had to wait until an agent of the company resided to my new home before I found effectively unpack. The settlement process was long and drawn out, but I also put a hold on my check. Eventually, I came out of it to my satisfaction. Of course, I will never use that company again. But, then, I anticipate that my next and last move will be out the front door, feet first, so what do I care???
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CSM Charles Hayden
CSM Charles Hayden
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Agreed, I hope that move is from my current residence! SCPO (Join to see)
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