Posted on Apr 3, 2021
2LT Military Police
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DTS keep rejecting my voucher. S3 don’t even know why. Error code is missing SDN but they don’t know how to fix it. Is anyone know how to fix that issue?
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SGM G3 Sergeant Major
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There are over a dozen error codes referring to Standard Document Number (SDN).
We'll need a little more information:

Is this an authorization to start a trip or a voucher for a completed trip?

What is the Error Code number? (3 digits) and complete error text?
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2LT Military Police
2LT (Join to see)
7 mo
To complete the voucher, sergeant major. They don’t give the error code but it seems like 084.
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MAJ Armored Combat Command Commander
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Edited 7 mo ago
Have the S-3 call [login to see] or [login to see] . Tell the effers to keep the phone number for future DTS problem solving. Do you do your own input into DTS?

I am somewhat familiar with DTS but the scope of the problem is beyond my knowledge:

Error 084 occurs because of one or more of the following conditioned: (1) The standard document number (SDN) in the transaction received in the STARS user defined file XML from DTS/GEX contained a space or special character in any of its fifteen positions; (2) the document FY (SDN positions 7-8) was not numeric; or(3) the document serial number (SDN positions 11-15) was not equal to positions 2-6 of the DTS trip record number (TRN), which was provided in the PAA field in the STARS XML transaction.
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2LT Military Police
2LT (Join to see)
7 mo
They already called them but still couldn’t fix it and no one knows about the error sir. I am pcsing in 2 weeks so I am trying to fix the issue before I leave but we don’t know what to do now..
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MAJ Armored Combat Command Commander
MAJ (Join to see)
7 mo
2LT (Join to see) - I propose two courses of action. 1. Go to the next level DTS administrator for help. 2. Try to submit a completely new TDY authorization.
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2LT Military Police
2LT (Join to see)
7 mo
Okay I will talk to my S3. Thank you for your advice sir.
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MAJ Armored Combat Command Commander
MAJ (Join to see)
7 mo
2LT (Join to see) - I hope it works out for you. I don't need any 2LTs stressing :)
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CPT Company Commander
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Did you build the voucher from a voucher that was approved? Also, are you submitting a voucher that crossed an FY?
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2LT Military Police
2LT (Join to see)
7 mo
Yes it was approved sir. And yes it was from October to March
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CPT Company Commander
CPT (Join to see)
7 mo
2LT (Join to see) I would get with you S8 at BDE. This is beyond user level. It's sounds like the coding of it was messed up. It's happens when funds gets moved around for long TDY trips.
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