Posted on Jan 19, 2017
1SG Vet Technician
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The MSAF is undergoing a review and survey to improve the system. They emailed recent users with a survey, but I wanted to add more input separately and decided to ask the RP masses for their opinion.

I will add more detail in the post.
Posted in these groups: Evaluations logo Evaluations
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COL Chief Of Staff   Arng
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Edited 8 y ago
This site is an abysmal failure. Working from home or the office, it averages 4 minutes per load per ACTION. Re-attempts are required. And I am required to get GO-level input? The failures of this site prohibit effective input from superiors, peers, or subordinates.

This is an unacceptable waste of government resources and my team's time.
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MAJ Consultant
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Ditto!
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1SG Vet Technician
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The Multi-Source Assessment and Feedback (MSAF) Program was designed to provide leaders with a tool that can be used to help with the development and maintenance of various leadership styles. Through surveying Senior, Peer, and Subordinate members of your sphere, you can get an anonymous assessment of what things are working or not working.

The system has been fraught with problems, including typical miliitary website issues as well as, in my experience, an apparent lack of importance with respondents. The developers have re-worked the website and sent an email to recent users to assess the system through a survey and to provide feedback. I found the simple feedback email survey was limited and replied to the developers that I have much more to add beyond the scope of the survey. They welcomed by additional input.

So, I am seeking more input from other members that I can draw from and compile. My comments will be included anonymously with the results of the feedback survey. Any additional input from fellow RP members will be distilled and included with my email, and will not have any personal information. In other words, I won't say that "SP9 Jones on Rallypoint said that this system blows".

I am going to comment on how the system has been utilized (or not), website access by respondents, and my thoughts on how effective this has been as a leadership tool. Feel free to elaborate on these or any other areas that may be useful
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1LT Field Artillery Officer
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The MASF system will not load on either my government computer or my personal computer, when people send me requests to provide feedback I am unable to do so; forget being able to actually fill out one for myself. It is a great tool in theory but in its current state it is a giant waste of time. The Army should remove the requirement to use a broken system. The system should be moved to a more reliable server or optimized to increase realibility and speed.
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1SG Vet Technician
1SG (Join to see)
8 y
My school removed the requirement when I was there in Feb. The system was supposed to be revamped by now; sounds like it is not
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How can we fix the MSAF 360 Evaluation System?
SSG Aircraft Mechanic
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I think that the biggest problem with the system is the human factor. If someone likes somebody they're going to talk them up. If someone doesn't like someone or they've had their toes stepped on by the individual being evaluated, they're going to be more harsh.
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WO1 Legal Administrator
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Does anyone know if you are doing it for ALC if the class instructor can see if anyone replied?
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1SG Vet Technician
1SG (Join to see)
6 y
WO1 (Join to see), no. Only the results are public
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SGT Human Resources Specialist
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I'm scheduled for 42A ALC in a month. I just received this email: Students scheduled to attend ALC, SLC, SMC, WOAC, WOSC, WOSSC, CCC, School of Advanced Leadership and Tactics, ILE, the Battalion Command, PCC (Fort Leavenworth) and (CES courses Basic, Intermediate, and Advanced) shall be notified through ATRRS to participate in an MSAF assessment. MSAF assessments are available at https://msaf.army.mil. Timely completion of required steps allows feedback to be available during resident course phases.
All deferment requests for ALC, SLC and MLC require a DA 4187 endorsed by a General Officer or SES in the chain of command.
What purpose is this used for? I struggling to get in to the site and wondering if its even worth it.
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SGT Military Police
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The MSAF 360 survey consistently fails to load. On both my government and personal computers it takes 30+ minutes to load a single page and times out forcing my CAC logout of the website before completing. Completion and printing of this survey is required for NCOES and after 3 days I still haven’t been able to complete it.
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1SG Vet Technician
1SG (Join to see)
7 y
When I was at school, the Cadre had the students cover down on each other during the first week just to meet the requirement. That defeated the purpose
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CPT Medical-Surgical Nurse
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This program is just another "check the box" that detracts from actual mission time. It just happens that it also does not load or work properly and hasn't for years.
I seriously considered calling the Fraud Waste and Abuse hotline about it. Then realized that it wouldn't make a difference. Somebody would still be saddling us with it for an OER bullet. The only thing harder than balancing the budget is ending a government program.
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MAJ Raúl Rovira
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A friend of mine suggested changing the MSAF to 2 questions.
Q1: Would you want to work under the leadership of (Rank Last Name)?
Q2: Would you want (Rank Last Name) under your leadership?
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CPT Air Defense Artillery Officer
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MSAF is a complete waste of time and resources. End it. It has no value. If your rater hasn't counseled you on your strengths and weaknesses then this surely won't help. For Guardsmen and reservists it's even worse because we get 1 OER a year and there are limited events. Creative writing skills are a must.
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MSG Talent Manager
MSG (Join to see)
>1 y
MSAF is problematic as a requirement, but it can be a very useful tool. Rater and Senior Rater feedback comes from limited perspectives. MSAF provides leaders with opportunity to receive feedback from Subordinates and Peers in addition to that which they would get through supervisor counseling. It may be a detriment to the official Evaluation System, but it's a fantastic resource for voluntary use (if the site would work...).
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