Posted on Nov 21, 2016
How do you resolve personal conflicts that affect the workplace?
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Say you have a personal conflict with a supervisor or a superior. Not uncommon. How do you resolve it, when rank or position becomes an issue? If they will not sit and listen to you, and therefore, the issue cannot be talked out and subsequently cannot be solved; how do you handle it? And how do you prevent it from affecting the workplace when the other person uses it against you at work?
Posted 8 y ago
Responses: 4
The point of the chain of command is to use it. If you can't resolve the issue in house, then you go one step up the chain whether it's talking to your chief or your oic. If that doesn't work, you go up higher. One way or the other, the issue will be resolved, even if it means separating you into different work centers. Mission comes first, everything else is secondary.
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I believe in face to face confrontation. Most of the time it can be resolved over a coffee or maybe a drink. There will more than likely have to be compromise somewhere but this LBC (Leading By Computer) approach we are in now has taken away the art of communication. People will say things in an e-mail, snapchat, instagram, twitter etc that they would never say to your face and when you confront them they back off and apologize. If it is a NCO, SNCO, or an Officer worth their wait, they will meet with you and try to work it out. However, if that doesn't;'t work, take it to the next level in the chain.
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I never had a NCO that would refuse a one on one with me. Something you might be leaving out there OR the NCO you speak of is not ready for his position. If I were in your shoes and a NCO refused to do a one on one with me I would go to the next NCO up the chain and mention it......tell them you are attempting to resolve an issue but you cannot do it unless the other party sits down and talks. When you finally do get the one on one setup avoid accusatory language when you talk. As much as possible use the word "I" versus the word "YOU" for example: "There are times I feel that I am not being paid attention to when I have a suggestion" vs "You never listen to my suggestions". Good conflict resolution........you don't want the other guy on the defensive, you want him to explain his perspective so you can understand better.
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SPC Erich Guenther
SPC (Join to see) - Well, that could be a problem. Never had an Officer that refused to take a NCO's counseling though.......sooooo.
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