Posted on Aug 1, 2020
How to access army email from phone or personal computer?
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tried everything from Google nothing works at all. I need it to request clearing papers (yes I have a cac reader)
Posted in these groups: 
ETS/EAS
ETS/EAS
Posted >1 y ago
Responses: 3
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On the personal computer: Go to https://web.mail.mil/owa/
DO NOT click the “Email” certificate authentication. I use Google Chrome as a browser also.
DO NOT click the “Email” certificate authentication. I use Google Chrome as a browser also.
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You tried everything on Google...
Did you try everything on militarycac.com?
If you have followed all the steps, downloaded the certs and middleware, and are still unable to log in to OWA, you selected the wrong CAC cert, which means you would need to delete your browser history, close and reopen the browser, and select the authentication CAC cert.
Did you try everything on militarycac.com?
If you have followed all the steps, downloaded the certs and middleware, and are still unable to log in to OWA, you selected the wrong CAC cert, which means you would need to delete your browser history, close and reopen the browser, and select the authentication CAC cert.
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CPT (Join to see)
militarycac.com is the only way. It is mundane and tedious for the less tech savvy, but the only way. Then once you have it working, don't use said computer for anything but the most basic of web surfing and mil mail.
There is just NO WAY anyone is going to get your computer working from this forum.
There is just NO WAY anyone is going to get your computer working from this forum.
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SSG Steven Borders
I have seen some that have a CAC for their phone and can access their mail through that. I have never looked into it myself but I know its out there.
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LTC Jason Mackay
SSG Steven Borders I was issued a proximity CAC reader for my phone. It worked like crap. It also required some other certificates to be loaded. In the end did not work.
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