How to handle veterans who play the PTSD card for personal gain, causing Gold’s Gym to think twice before they hire another veteran?

This is the sort of thing that's making it hard for other Vets in the market place even
for simpler/ easier jobs like Retail (Walmart, Kmart, Lowe's etc...). Civilian business
owners are getting the wrong impression of PTSD/Shell-Shock to the point that they shy away from vets altogether. I've seen this from my girl friend who works for Walmart.

I am willing to bet that Gold's Gym corporate is probably more upset with the employee who told the other employee to "Fuck Off!' The language itself is grossly unprofessional in the workplace. I can only believe that the employee who used that language was outraged over a perceived injustice. That language is usually associated with a person whose temper is flaring and there is probably more to the incident than was reported. If that is the case then there is much more to the story than playing the PTSD card. The PTSD card, itself, may have had little or no bearing on the termination. It is very difficult to terminate an employee who behaves professionally in the face of provocation! I chaperoned 200+ contract Security Officers at one point in time. Any client who wished an officer removed from the client's location for any reason had that wish granted. I had to investigate the precipitating incident every time. If the officer had behaved appropriately, I would send him to work for another client instead of terminating him or her. Other times I had to terminate them. Every termination for cause was investigated by the State Department of Labor before they would pay unemployment. I never lost a case. I'm sure there is similar recourse available to the employee who was terminated.

I hate to say this but in cases such as this sometimes require the "pass the buck" rule to be put into effect. Find someone else higher up to get involved and handle the issues.