Posted on Mar 22, 2018
SGT Squad Leader
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I've had continual issues and several tickets submitted for the past 5 or so months with AATRS. Am I the only one in this predicament or has anyone found any generalized work arounds? I have the most current drivers for my CAC Reader and the certificates to match; or is this part of the Army's efforts to moving their sites to DoD network access only?
Posted in these groups: Train2 Training
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Responses: 7
SSG Squad Leader
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So I called help desk and they told me, only government computers can access it now. Even though my personal has all the certificates and drives.....I’m in the Guard so this is a huge set back
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SGT Squad Leader
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I thought it could be something like this I just hadn't seen any correspondence to match
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Kerry Keel
Kerry Keel
4 y
More of their efforts for security. They have not been able to find a way to make non-NIPR systems, like yours, safe enough. While security is an issue that needs to be addressed, the issue of people getting training they need is also an issue that needs to be addressed. The wheel turns very slowly, wait a decade or 2, maybe they'll see this is an issue to be addressed and to be resolved.
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MAJ Deputy Division Chief
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I’ve experienced the same issues when trying to access ATRRS and TOD. It may be a domain issue. Are you using a government computer (.mil)?
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SGT Squad Leader
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I am not sir, though I think that may be the issue, though being a reservist makes this an issue
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MAJ Deputy Division Chief
MAJ (Join to see)
>1 y
As a National Guardsman, I definitely understand. In the near term, I would suggest that you reach out to your training NCO or 1SG to see if they can assist you with the class registration. They shouldn’t have a problem making that happen.
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Kerry Keel
Kerry Keel
4 y
No one should have to reach out to anyone. The system SHOULD be set up to be self explanatory, and easy to navigate. That seems to be as welcome to the Army as the bright sun is welcome to a roach.
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SSG Squad Leader
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Yes they switched it over to where only government computers have access to it. You must either be using a government computer or connected to the secured network to access ATRRS.
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