Posted on Jun 3, 2017
Is anyone else having problems gaining access to the RP Mobile app this week?
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The mobile app seems to have dumped my account info and I can't log back in. Behaves oddly. Jumps from entry box to entry box without allowing text entry. If I can enter text, it says my password is not valid.
Posted in these groups: 
RallyPoint
Mobile
RallyPoint Mobile
Edited 8 y ago
Posted 8 y ago
Responses: 2
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LTC Jason Mackay I can't help you there Jason. I just don't use it at all - not enough options for me and my use of RP. Sorry!
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LTC Jason Mackay
No worries. Andre Behrens is involved at the urging of SSG James J. Palmer IV aka "JP4" . Think the Cavalry is on the way.
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Andre Behrens
LTC Jason Mackay Could you connect to me and I'll message you some ideas for what to do. Thanks!
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LTC Jason Mackay Andre Behrens from RallyPoint here. Couple of questions for you: 1. Are you using the mobile web site or a site from the app store? 2. iPhone or Android? 3. Are you logging in with an email and password, a Facebook account, or a Google account? 4. Are you able to log in using a regular computer? Thanks for letting us know, we will investigate.
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LTC Jason Mackay
I am working again. Ended up being multiple passwords ago and it let me back in to reset
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Andre Behrens
LTC Jason Mackay SSG James J. Palmer IV aka "JP4" Just wanted to let you know this bug was fixed (not by me, by Luke Rosenfeld ). Thanks for letting us know! Feel free to send a thank you to Luke. He's our newest hire, and I'm sure he'd appreciate it.
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LTC Jason Mackay
Andre Behrens - absolutely....thanks for fixing this Luke Rosenfeld two scoops of Hooah and high fives on the OBJ.
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