Is anyone having issues with accessing the VPN, Teams, Outlook, after getting a new CAC? I verified all of my certs and went through the recovery process but still having issues.

Posted on Dec 12, 2023

Is anyone having issues with accessing the VPN, Teams, Outlook, after getting a new CAC?

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I verified all of my certs and went through the recovery process but still having issues.

Posted in these groups: Cac story 800

CAC

Microsoft

Posted 1 y ago

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CPT (Join to see)

Edited 1 y ago

Posted 1 y ago

For CAC related issues on non-Government computer's I always refer to:
https://militarycac.com/

Common Access Card (CAC) Information for home use

MilitaryCAC provides CAC installation assistance; Find information regarding the Department of Defense Common Access Card (CAC)

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SFC Kelly Fuerhoff

Posted 1 y ago

Did you go talk to your S6? I had an issue when I got a new CAC in July I couldn't get my digital signature to pull up even at work. It just said "no card found" and the 6 installed something that fixed it. I can't remember what. I had issues before that even on the VPN when I worked from home and since they installed whatever they did, I have no issues if I have to work from home when my kid is sick or something.

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SSgt Christophe Murphy

Posted 1 y ago

Did you clear off the old certificates from your old card from your computer?

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Is anyone having issues with accessing the VPN, Teams, Outlook, after getting a new CAC?

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